Sylvain Lamanque Email & Phone Number
Vice-président principal and Senior Vice-President, Operations @ Navacord
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Sylvain Lamanque Location
- Orford, QC, CA
Sylvain Lamanque Work
- 2024 -now Vice-président principal and Senior Vice-President, Operations @
- 2024 -now Vice-président principal and Senior Vice President @
- 2022 -2024 Directeur général adjoint and Deputy General Manager @
- 2018 -2022 Director, operations and Directeur principal, opérations @
- 2017 -2018 Brossard @
- 2016 -2017 Senior Vice President of Operations @
- 2013 -2016 Director, Loyalty operations. Bell Residential Services and Bell Mobility @
- 2008 -2013 Director, Customer service, Business Solutions @
- 2005 -2007 Director, Customer Service and Sales and Internet Sales @
- 2001 -2005 Director, Loyalty and Retention Operations @
- 1999 -2001 Manager, Client Care @
- 1998 -1999 Manager, Operations @ Customer Care Insurance Agency (Teletech CIBC partnership)
- 1997 -1998 Regional Team Leader @
- 1994 -1997 Senior Manager, Call Centre Operations @
Sylvain Lamanque Education
- UQAM | Université du Québec à Montréal
Coursework for Bachelor of Arts (Economics)
- CEGEP Maisonneuve
Sylvain Lamanque Skills
- Telecommunications
- Customer Relations
- Team Leadership
- Call Center
- Sales Management
- Customer Service
- Call Centers
- Leadership
- Management
- Outsourcing
- Strategy
- Change Management
- Customer Experience
- Cross-functional Team Leadership
- Customer Retention
- Operations Management
- Process Improvement
- Team Management
- Sales
- Wireless
- Vendor Management
- Business Analysis
- Strategic Planning
- Coaching
- Customer Satisfaction
- Project Management
- Contact Centers
- Wireless Technologies
- Business Process Improvement
- Customer Relationship Management (CRM)
- Team Building
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Microsoft Word
- Customer Relationship Management
- Property and Casualty Insurance
Sylvain Lamanque Summary
- Sylvain Lamanque, based in Orford, QC, CA, is currently a Vice-président principal and Senior Vice-President, Operations at Navacord. Sylvain Lamanque brings experience from previous roles at Sécuriglobe Assurance Voyage. Sylvain Lamanque holds a Coursework for Bachelor of Arts in Economics @ UQAM | Université du Québec à Montréal. With a robust skill set that includes Telecommunications, Customer Relations, Team Leadership, Call Center, Sales Management and more. Sylvain Lamanque has 3 emails on RocketReach.
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