Director of IT Operations @ (May 2024 - October 2025)
IT Service Manager @ (June 2023 - May 2024)
Service Support Team Lead and vCIO @ (April 2021 - June 2023)
Systems Engineer @ (August 2018 - April 2021)
Technical Support Representative, Intermidiate @ (April 2017 - July 2018)
Helpdesk Support Technician @ (April 2015 - April 2017)
On site Hardware Warranty Engineer @ (December 2010 - September 2014)
In Sore computer technician @ (July 2008 - September 2010)
Phone Tech Support @ (June 2006 - June 2008)
Comissionaire @ (October 2004 - August 2005)
Retail Sales Associate @ (October 2003 - October 2004)
Information Technology Sales Consultant @ (June 2000 - October 2003)
Sylvain Duval Skills
Windows Server
Computer Software Training
SharePoint
Requirements Analysis
Active Directory
Data Center
Computer Hardware
ITIL
Microsoft Exchange
Microsoft SQL Server
Troubleshooting
Business Analysis
Agile Methodologies
Virtualization
Java
Enterprise Architecture
Cloud
Disaster Recovery
JavaScript
Storage
SQL
Software Development
SOA
Servers
Software Project Management
Cloud Computing
C#
VMware
Solution Architecture
Integration
Hardware
Architectures
IT Service Management
Sylvain Duval Summary
Sylvain Duval, based in Ottawa, ON, CA, is currently a Chief Executive Officer at IDS Systems. Sylvain Duval brings experience from previous roles at IDS Systems. With a robust skill set that includes Windows Server, Computer Software Training, SharePoint, Requirements Analysis, Active Directory and more. Sylvain Duval has 2 emails on RocketReach.
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