Syed Tajuddin Email
Associate Vice President - Customer Experience and Support and Post Sales LOBs @ Redcliffe Labs
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Syed Tajuddin Location
- Delhi, DL, IN
Syed Tajuddin Work
- 2023 -2024 General Manager - Customer Experience and Support @
- 2022 -2023 Deputy General Manager - Customer Experience and Support @
- 2024 -now Associate Vice President - Customer Experience and Support and Post Sales LOBs @
- 2021 -2022 Deputy General Manager and Cluster Head - Customer Support Operations @
- 2020 -2021 Center Head @
- 2017 -2020 Sr. Manager Customer Support Operations @
- 2016 -2017 Group Operations Manager @
- 2012 -2015 Deputy Manager Operations @
- 2011 -2012 Assistant Manager Operations @
- 2009 -2011 Team Leader Operations @
- 2005 -2008 Senior Technical Support Specialist @
- 2004 -2005 Computer Hardware and Networking Engineer @ NCIT (Network Computer Information Technology)
Syed Tajuddin Education
- Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Master's degree (Economics)
2004-2006 - Lucknow University
Bachelor of Science (B.Sc.) (Mathematics, Physics)
1999-2002
Syed Tajuddin Skills
- Leadership
- Customer Relationship Management Crm
- BPO
- Employee Engagement
- Certificate in Computing
- Vendor Management
- Team Management
- Talent Acquisition
- MCSE 2003
- Microsoft Office
- Operations Management
- CCNA
- Business Process Outsourcing Bpo
- Training
- Customer Service
- Sla
- Diploma in Computer Applications
- Business Process Improvement
- Management
- Outsourcing
- MIS
- Service Level Agreements Sla
- Call Centers
- Service Delivery
- Recruiting
- CRM
- Performance Management
- Customer Experience
- Presentation Skills
- Performance Monitor
- Customer Interaction
- Microsoft PowerPoint
- Complaint Management
- Customer Satisfaction
- Business Operations
- Strategic Planning
- Strategy
- Upselling
- Emotional Intelligence
- Relationship Building
- Microsoft Excel
- Supervisory Skills
- Time Management
- Contact Center Operations
- Call Center Development
- Analytical Skills
- Problem Solving
- Service Improvement
- Written Communication
- Business Process Outsourcing
- Customer Relationship Management
- Service Level Agreements
Syed Tajuddin Summary
- Syed Tajuddin, based in Delhi, DL, IN, is currently a Associate Vice President - Customer Experience and Support and Post Sales LOBs at Redcliffe Labs. Syed Tajuddin brings experience from previous roles at Redcliffe Labs, ICCS -Business Process Management Company and EbixCash Global Services Pvt Ltd. Syed Tajuddin holds a 2004 - 2006 Master's degree in Economics @ Chatrapati Sahuji Maharaj Kanpur University, Kanpur. With a robust skill set that includes Leadership, Customer Relationship Management Crm, BPO, Employee Engagement, Certificate in Computing and more. Syed Tajuddin has 1 emails on RocketReach.
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