Syed Mspm Email

Head of Service Delivery and Customer Success (Senior Director) @ Raqmiyat

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Syed Mspm Location

Dubai, AE

Syed Mspm Work

Head of Service Delivery and Customer Success (Senior Director) @ (January 2026 - Present)
Director Project Management Office and Customer Success @ (October 2023 - December 2025)
Senior Project Program Manager @ (April 2021 - September 2023)
Senior Project Manager @ (December 2018 - March 2021)
Project Manager Cum Business Analyst @ (July 2016 - November 2018)
Project Manager @ (December 2015 - March 2016)
Project Manager @ (June 2015 - March 2016)
Project Coordinator @ (February 2014 - May 2015)
Project Coordinator(Project Management Officer) @ (May 2013 - January 2014)

Syed Mspm Education

Shaheed Zulfikar Ali Bhutto Institute of Science and Technology
Master's degree (Project Management)
2013-2014
Sir Syed University
Bachelor of Science (BS) (Electrical and Electronics Engineering)
2009-2012

Syed Mspm Skills

Account Management
Agile Methodologies
Analytical Skills
Budget Management
Business Analysis
Business Development
Business Management
Business Operations
Business Process
Business Process Improvement
Business Relationship Management
Business Strategy
Client Relations
Client Requirements
Communication
Computer Engineering
Contact Centers
Customer Relationship Management (CRM)
Customer Service
Decision-Making
Digital Designs
Digital Project Management
Digital Strategy
Document Management
Electronic Payments
Emerging Trends
End to End Delivery
English
Financial Services
Government Relations
IT Management
IT Outsourcing
IT Project & Program Management
ITIL
Information Technology
Integrated Systems
Interactive Voice Response (IVR)
Interpersonal Communication
Interpersonal Skills
Jira
Leadership
MS Project
Management
Microsoft Dynamics
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft Project
Microsoft Word
Multiple Projects Simultaneously
Operations Management
Organization Skills
Outlook
Payment Industry
People Management
Portfolio Management
PowerPoint
Presentation Skills
Presentations
Process Improvement
Process Mapping
Program Management
Project Coordination
Project Delivery
Project Direction
Project Implementation
Project Management
Project Management Office (PMO)
Project Planning
Project Portfolio Management
Project Progress Tracking
Project Reporting
Public Speaking
Requirements Analysis
Research
Robotic Process Automation (RPA)
SQL
Salesforce.com
Service Delivery
Service Delivery Management
Software Development
Software Project Management
Software as a Service (SaaS)
Stakeholder Management
Strategic Initiatives
Strategic Partnerships
Strategic Vision
Tactics
Teaching
Team Leadership
Team Management
Teamwork
Technical Requirements
Technology Adoption
Technology Trends
Time Management
User Experience (UX)
Windows
Work Breakdown Structure (WBS)
Workflow Management

Syed Mspm Summary

Syed Mspm, based in Dubai, AE, is currently a Head of Service Delivery and Customer Success (Senior Director) at Raqmiyat. Syed Mspm brings experience from previous roles at Raqmiyat. Syed Mspm holds a 2013 - 2014 Master's degree in Project Management @ Shaheed Zulfikar Ali Bhutto Institute of Science and Technology. With a robust skill set that includes Account Management, Agile Methodologies, Analytical Skills, Budget Management, Business Analysis and more. Syed Mspm has 1 emails on RocketReach.