2007 -2014 Vice President of Global Customer Care @
Syed Ijaz Education
University of Texas at Arlington
MSEE (Electrical Engineering (Power Systems))
California State University-East Bay
MBA (Operations Management and CIS)
NED University of Engineering and Technology
BS (Electrical Engineering)
Syed Ijaz Skills
Global Client Management
B2B
Artificial Intelligence (AI)
Teamwork
Project Delivery
Voice of the Customer
Customer Success
Customer Engagement
Customer Reference
Service Delivery
Customer Support
Customer Loyalty
Customer Experience
SaaS
Enterprise Software
Cloud Computing
Professional Services
Managed Services
Strategy
Customer Satisfaction
CRM
Start-ups
Technical Support
Account Management
Solution Selling
Vendor Management
Integration
Product Management
Business Process
Business Process Improvement
Outsourcing
Quality Assurance
Business Intelligence
Customer Retention
Program Management
Analytics
Operations Management
Business Strategy
IT Strategy
Knowledge Management
Performance Management
Salesforce.com
Management
Leadership
Strategic Partnerships
Team Leadership
Cross-functional Team Leadership
Customer Service
Executive Management
Customer Satisfaction Research
Escalation Management
Customer Renewal Management
Premium Support Offerings
Software as a Service (SaaS)
Customer Relationship Management (CRM)
Go-to-market Strategy
Team Management
Support Services
Customer Satisfaction Surveys
Backline Support Services
Team Building
ERP
Pre-sales Technical Support
Post-sales Support
Maintenance Management
Broker Dealer
Cross Functional Team Leadership
SQL
Financial Planning
Microsoft Excel
Wealth Management
Pre Sales Technical Support
Go to Market Strategy
Post Sales Support
Investments
Testing
Start Ups
Project Management
Syed Ijaz Summary
Syed Ijaz, based in California, United States, is currently a SVP and Head of Customer Success at Payactiv. Syed Ijaz brings experience from previous roles at RecVue, San Francisco Bay University and Onfido. Syed Ijaz holds a MSEE in Electrical Engineering (Power Systems) @ University of Texas at Arlington. With a robust skill set that includes Global Client Management, B2B, Artificial Intelligence (AI), Teamwork, Project Delivery and more. Syed Ijaz has 2 emails and 3 mobile phone numbers on RocketReach.
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