Syed Ali Email
Director and Head of Easypaisa Operations and Backend Team (BET) @ Easypaisa
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Syed Ali Location
- Lahore, PK
Syed Ali Work
- Director and Head of Easypaisa Operations and Backend Team (BET) @ (October 2020 - Present)
- Assistant Director and Head - Branchless Banking Backend Team (BET) @ (July 2019 - October 2020)
- Head of Customer Services and Quality @ (March 2017 - June 2019)
- Assistant Director Services Quality @ (August 2016 - March 2017)
- Executive Manager Customer Services and Experience @ (July 2015 - August 2016)
- Manager Quality Assurance @ (July 2013 - July 2015)
- Floor Manager and Team Lead Contact Center @ (April 2009 - July 2013)
- Rejection Review Specialist @ (November 2006 - April 2009)
- Rejection Review Analyst @ (November 2003 - December 2006)
Syed Ali Education
- Newport University
Master of Business Administration (MBA) (MBA - Marketing)
2010-2013 - University of Karachi
Bachelor of Commerce (BCom) (B.Com)
2005-2007 - Metallurgical Training Center (Pakistan Steel Mill)
Master of Business Administration (MBA) (D.A.E (Electronics))
2001-2004 - St Patrick High School
High School (S.S.C)
2000
Syed Ali Skills
- Computer Ms office
- Management
- Banking
- Retail Banking
- Credit
- Commercial Banking
- Loans
- Credit Risk
- Credit Analysis
- Portfolio Management
- Financial Analysis
- Creativity
- Team Work
- Customer Services
- Administration
- Team Leadership
- Team Building
- MIS
- Teamwork
- Customer Service
- Management Information Systems (MIS)
- Service Quality
- Complaint Management
- Data Verification
- Contact Center Management
- Contact Center Operations
- UAT Coordination
- Presentations
- Project Management
- Risk Management
- Operational Risk
- Internal Controls
- Quality Auditing
- Quality Assurance
- Management Information Systems Mis
- Leadership
- Microsoft Word
- Sales
- Microsoft Office
- Process Improvement
- Research
- Management Information Systems
Syed Ali Summary
- Syed Ali, based in Lahore, PK, is currently a Director and Head of Easypaisa Operations and Backend Team (BET) at Easypaisa. Syed Ali brings experience from previous roles at Telenor Microfinance Bank Limited, Telenor (Tameer) Micro Finance Bank and Tameer Micro Finance Bank. Syed Ali holds a 2010 - 2013 Master of Business Administration (MBA) in MBA - Marketing @ Newport University. With a robust skill set that includes Computer Ms office, Management, Banking, Retail Banking, Credit and more.
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