Syaiful Akbar Email
Assistant Sales Manager @ CIMB Niaga
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Syaiful Akbar Location
- West Jakarta, Jakarta, ID
Syaiful Akbar Work
- Assistant Sales Manager @ (September 2021 - Present)
- Telesales Supervisor @ PT Indosatooredoo (October 2020 - May 2022)
- Team Leader Telesales (CRM) @ (October 2017 - June 2020)
- Team Leader Customer Care @ (August 2012 - October 2017)
- Service Improvement Officer @ (August 2011 - August 2012)
- Team Leader Business Process Unit @ (October 2009 - August 2011)
- Royal Preffered Banking Officer @ (December 2008 - October 2009)
- Van Gogh Preffered Banking Officer @ (June 2008 - December 2008)
- Team Leader Banking @ (August 2006 - June 2008)
Syaiful Akbar Education
- Universitas Gunadarma
Bachelor's degree (Economic Management)
1997-2002
Syaiful Akbar Skills
- Business-to-Business (B2B)
- Call Center Administration
- Call Center Development
- Coaching
- Contact Center Operations
- Contact Centers
- Credit Cards
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Key Account Management
- Lead Generation
- Leadership
- Microsoft Office
- Negotiation
- Partnerships
- Process Improvement
- Sales Management
- Service Improvement
- Team Leadership
- Team Management
- Teamwork
- Telemarketing
- Training
Syaiful Akbar Summary
- Syaiful Akbar, based in West Jakarta, Jakarta, ID, is currently a Assistant Sales Manager at CIMB Niaga. Syaiful Akbar brings experience from previous roles at PT Indosatooredoo, Home Credit Indonesia and ANZ. Syaiful Akbar holds a 1997 - 2002 Bachelor's degree in Economic Management @ Universitas Gunadarma. With a robust skill set that includes Business-to-Business (B2B), Call Center Administration, Call Center Development, Coaching, Contact Center Operations and more. Syaiful Akbar has 2 emails on RocketReach.
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