swivl Information

Even the best Self Storage operators often miss nearly 49% of all incoming communication that can turn into a sale, while wasting time on answering repetitive questions, instead of focusing on revenue generating activities. swivl is the leading AI platform for self-storage operators. The platform automates customer engagement across web, SMS, phone, and more—streamlining operations, boosting revenue, and enabling teams to deliver a 24/7 omnichannel experience without sacrificing the human touch. swivl augments your team to understand what works and automatically tune property-level decisions every day to attract ready-to-lease customers. Operators leverage swivl's automation to power things like AI agents for all tasks, unit inventory recommendations, call center deflection and team augmentation with AI assist, and omnichannel experiences. swivl averages +84% resolution rate without human intervention, with more than 500,000 assisted reservations across 4,500 Self Storage facilities.