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Brighton & Hove is a city of vibrant culture, rich heritage, and diverse communities. Find us between 11 kilometres of bustling seafront and the green and vibrant South Downs National Park. We believe in creating a work environment where everyone supports each other to develop, learn and achieve their full potential. Our employees should reflect the city’s diverse communities. We want you to bring your different views and experiences. Working for us means that you’re able to play your part in making the city a fantastic place to live, work and visit. The people we employ are our biggest asset. Your creativity, ambition, skills and experience enable our global city to thrive.

The World's Largest Contact Centre and CX Community. Call Centre Helper is the go-to place for contact centre, customer service and customer experience professionals around the world – with hundreds of thousands of readers flocking to our website each month. We are a free to access website providing weekly original articles, videos, industry reports, webinars and other content aimed at giving call centre people up-to-the-minute advice on how to make their businesses work more effectively. Key topics include: CX - CCaaS - AI - Analytics - WFM

AdviceUK is the UK's largest support network for free, independent advice centres. We work alongside our members to help individuals and communities to enforce their rights and improve their quality of life, through the provision of social welfare advice. Our member organisations are very diverse both in terms of size and in their ways of working. Some, like National Debtline and Shelter, are large organisations with predominantly paid staff. However, many are small community-based organisations, very often staffed and managed by part-time volunteers. For many AdviceUK members, provision of advice is their core work. However, for a significant minority advice is only one of a range of services provided in the context of their wider activities (for example, housing associations, credit unions, student unions, and women’s refuges). Most of our members work in areas with high levels of deprivation, and over a quarter serve a particular community of interest (for example, BME community groups, estate-based community projects, people with particular health needs or disabilities). AdviceUK has pioneered the use of Vanguard Consulting’s Systems Thinking in the advice sector. From our work we know that advice can help public services learn where and how things go wrong. Commissioning advice to ‘do better things’ could help public bodies improve services and reduce costs. More information on our groundbreaking work in this regard can be found at http://www.adviceuk.org.uk/bold