Sweepr is revolutionizing digital customer care for Communication Service Providers with AI-powered, personalized support that puts subscribers first. As an AI-powered Platform-as-a-Service (PaaS), Sweepr enables telco operators to deliver seamless, digital-first customer support that enhances CSAT, leads to big reductions in call volume, and builds long-term customer loyalty. Our no-code, omnichannel platform not only resolves issues instantly and improves containment rates, but also provides deep data insights, allowing operators to continuously refine and optimize customer care workflows. By unifying fragmented care experiences into one platform and leveraging AI-driven decisioning, Sweepr helps telco operators reduce operational costs while delivering effortless, personalized support at scale. The best part; we achieve all this by enhancing your existing digital channels thus bringing synergistic benefits to your current investment. Discover how Sweepr can transform your customer care strategy. Visit sweepr.com to learn how our solution helps telcos worldwide and book a demo today.
| Website | http://www.sweepr.com |
| Employees | 26 (21 on RocketReach) |
| Founded | 2018 |
| Technologies |
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| Industry | Software Development, Computer, Technical Support, Consumer Electronics, NLP, Hardware, Electronics, Home Services, Real Estate, Information Technology, Internet of Things, Internet Services, Software |
| Keywords | Machine Learning, Personalized Insights, Proactive Customer Engagement, Predictive Analytics, Artificial Intelligence, Customer Experience Improvement, Customer Service Automation, Digital Transformation, Customer Behavior Analysis, Data-Driven Insights, Smart Home Services, Service Provider Solutions, Service Automation Platform, Automated Customer Service, Customer Support Platform |
| Competitors | Microsoft, Salesforce, Zoho, ServiceNow, Intercom, Help Scout, Kayako, Zendesk Sell, Overseas Examinations Commission +46 more (view full list) |
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Stephane Muszynski is the VP, Sales Consulting of Sweepr Technologies.
21 people are employed at Sweepr Technologies.