Swati Dixit Email & Phone Number
Manager, Customer Care WM @ Trapeze Group
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Swati Dixit Location
- Halton Hills, ON, CA
Swati Dixit Work
- 2021 -now Manager, Customer Care WM @
- 2017 -2021 Customer Support Manager @ ResortSuite
- 2016 -2017 Technical Support Advisor @ ResortSuite
- 2012 -2015 Senior Test Engineer - QA @
- 2000 -2011 Senior Customer Support Analyst @
- 1999 -2000 QA tester @ Stirling Douglas Group
Swati Dixit Education
- Canadian Information Technology College
Diploma; D.I.T.M (Information Technology Management)
1998-1999 - University of Mumbai
Post-Graduate Diploma; D.B.M (Business Management)
1978-1984 - University of Mumbai
Bachelor of Commerce (Accounting and Financial Management)
1978-1983
Swati Dixit Skills
- Customer Relations
- Agile Testing
- Requirements Analysis
- Data Warehousing
- SDLC
- Customer Focus
- Test Planning
- People Management
- Retail
- Windows
- Account Management
- Critical Incident Debriefing
- Customer Retention
- Data Analysis
- Customer Satisfaction
- Incident Management
- Business Analysis
- Software Documentation
- Team Management
- Excel
- Team Leadership
- Incident Handling
- Customer Service Management
- Regression Testing
- Quality Assurance
- Performance Tuning
- Microsoft Office
- User Acceptance Testing
- Test Cases
- Testing
- Business Process
- Project Implementation
- MS Project
- Business Intelligence
- Customer Escalation Management
- SQL
- Software Quality Assurance
- Management
- Documentation
- System Testing
- Manual Testing
- Problem Solving
- Priority Management
- Customer Driven
- Customer Facing
- Software Project Management
- Problem Management
- Analysis
- Critical Incident Response
- Access
Swati Dixit Summary
- Swati Dixit, based in Halton Hills, ON, CA, is currently a Manager, Customer Care WM at Trapeze Group. Swati Dixit brings experience from previous roles at ResortSuite, Teradata and TERADATA CORP. Swati Dixit holds a 1998 - 1999 Diploma; D.I.T.M in Information Technology Management @ Canadian Information Technology College. With a robust skill set that includes Customer Relations, Agile Testing, Requirements Analysis, Data Warehousing, SDLC and more. Swati Dixit has 2 emails on RocketReach.
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