Swathi Shri Email & Phone Number
Project Administrator @ Agilec
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Swathi Shri Location
- Ottawa, ON, CA
Swathi Shri Work
- Project Administrator @ (May 2025 - Present)
- Customer Success Implementation Specialist @ (April 2021 - December 2023)
- Onboarding Specialist @ (April 2021 - June 2023)
- Customer Sucess Specialist @ (May 2019 - April 2021)
- Associate Software Engineer @ (July 2017 - March 2019)
- Engineer Intern @ (October 2016 - March 2017)
Swathi Shri Education
- St. Joseph's Institute of Technology
Engineer’s Degree (Computer Science)
2013-2017 - VanaVani Matriculation Higher Secondary School
Computer Science
2001-2013
Swathi Shri Skills
- .NET Framework
- ASP.NET
- Account Management
- Agile Methodologies
- Agile Project Management
- Analytical Skills
- Business Requirements
- Business-to-Business (B2B)
- C#
- CAMS Framework
- CSS
- Career Counseling
- Career Services
- Cascading Style Sheets (CSS)
- Case Management
- Change Management
- Churn Management
- Client Communication
- Collaborative Problem Solving
- Cross-Selling
- Customer Engagement
- Customer Experience Management
- Customer Healthscore
- Customer Loyalty
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Success
- Databases
- Defect Fix
- Dynatrace
- Employer Engagement
- Financial Reporting
- Freshdesk
- Freshservice
- HTML
- IT Service Management
- ITIL Process
- ITSM
- Integration Platform as a Service (iPaaS)
- JavaScript
- Jira
- Leadership
- Linux
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Microsoft SQL Server
- Net Promoter Score
- Object-Oriented Programming (OOP)
- Octopus Products
- Postman API
- Problem Solving
- Product Management
- Product Onboarding
- Product Support
- Project Planning
- Proof of Concept
- Public Speaking
- Reporting
- Root Cause Analysis
- SAP BusinessObjects
- SQL
- SQL Server Reporting Services (SSRS)
- Salesforce.com Administration
- Software as a Service (SaaS)
- Solution Implementation
- Splunk
- Team Leadership
- Team Management
- Technical Support
- Testing
- Troubleshooting
- UFT
- Upselling
- XML
- project administration
Swathi Shri Summary
- Swathi Shri, based in Ottawa, ON, CA, is currently a Project Administrator at Agilec. Swathi Shri brings experience from previous roles at Freshworks and Wolters Kluwer ELM Solutions. Swathi Shri holds a 2013 - 2017 Engineer’s Degree in Computer Science @ St. Joseph's Institute of Technology. With a robust skill set that includes .NET Framework, ASP.NET, Account Management, Agile Methodologies, Agile Project Management and more. Swathi Shri has 1 emails and 1 mobile phone numbers on RocketReach.
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