Swan Community Bank Information

Swan Credit Union is a not-for-profit financial cooperative. We exist for the benefit of present and future members who live and/or work in Milton Keynes, North Buckinghamshire or South Oxfordshire. Our mission is to provide caring, community banking, offering safe savings and ethical loans. Swan is founded on values of openness, trust, fairness and mutuality. As a Credit Union, we are different to high street banks and other commercial lenders: we are run and owned by all our members. Every member is a shareholder in the cooperative and has the opportunity to vote in decisions on how we are run at an Annual General Meeting. As shareholders, our members will receive a dividend whenever a surplus allows. Operating as an online savings and loans organisation, we now offer 24/7 access for members to their accounts, with office-hours telephone support via our helpline, and face-to-face service from our Information Points. Members can also use the facilities of the Paypoint card system. Through our four Community Banks we aim to develop a valuable partnership with local communities, and out of conversations with them we intend to extend the range of financial services that we can offer. The credit union, like banks and building societies, is authorised and regulated by the Prudential Regulation Authority PRA and the Financial Conduct Authority FCA. Savers’ deposits are protected by the same Financial Services Compensation Scheme that covers banks and building societies.