Director of Technology @ (November 2022 - August 2023)
Group Technology General Manager, Service Delivery @ (March 2021 - August 2022)
CIO | Director of Technology, Consumer Bank Retail and Customer Care @ (August 2019 - February 2021)
CIO | Head of Technology, Westpac Retail Bank @ (May 2017 - August 2019)
Head of Service Management, Cyber Security @ (September 2016 - April 2017)
Head of Westpac Group Workplace Services @ (January 2013 - August 2016)
Service Delivery, Enterprise Perimeter Security, Cyber Security @ (January 2011 - January 2013)
Asia Pac Japan Account Delivery Management Practice Lead @ (January 2007 - January 2009)
Manager, South Pacific Account Delivery Management @ (December 2005 - May 2007)
Global Account Delivery Manager @ (January 2005 - November 2005)
Account Delivery Manager @ (January 2002 - January 2005)
Desktop and Server Manager Corporate IT @ (January 1999 - January 2002)
Hospitality Point of Sale System Installation and Support then Database Administrator @ Hospitality POS companies then Ricoh (January 1991 - January 1998)
Suzy Mann Education
Australian Institute of Company Directors
Company Directors Course
2026-2026
Macquarie Business School
Master of Business Administration - MBA
2004-2006
Macquarie Business School
Masters (Technology Management)
2001-2004
Suzy Mann Skills
Process Improvement
Customer Satisfaction
Service Management
IT Service Management
ITIL
Service Delivery
Project Delivery
Solution Architecture
PMO
Outsourcing
IT Strategy
Transition Management
IT Management
Incident Management
Stakeholder Management
Change Management
IT Outsourcing
Vendor Management
Offshoring
Sla
IT Operations
Project Portfolio Management
Managed Services
Team Management
Governance
Integration
Business Process Improvement
Management
Information Technology
IT Transformation
Strategy
Data Center
Infrastructure
Business Process
Enterprise Architecture
Resource Management
Business Transformation
Disaster Recovery
PRINCE2
PMP
Project Management Office (PMO)
Cybersecurity
Team Leadership
Global Delivery
IT Project & Program Management
IT Infrastructure Management
Leadership
IT Enabled Business Transformation
Service Desk
Project Management Office Pmo
Strategic Planning
Troubleshooting
Project Management Office
Suzy Mann Summary
Suzy Mann, based in Sydney, NSW, AU, is currently a Chief Technology Officer at NSW Police Force. Suzy Mann brings experience from previous roles at NSW Police Force, Bank of Queensland and Westpac Group. Suzy Mann holds a 2026 - 2026 Company Directors Course @ Australian Institute of Company Directors. With a robust skill set that includes Process Improvement, Customer Satisfaction, Service Management, IT Service Management, ITIL and more. Suzy Mann has 2 emails and 4 mobile phone numbers on RocketReach.
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