Suzanne Webb Email & Phone Number
Director, PMO Professional Services @ Advanced Utility Systems
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Suzanne Webb Location
- Milton, ON, CA
Suzanne Webb Work
- Director, PMO Professional Services @ (February 2025 - Present)
- Head of Support PMO @ (January 2023 - February 2025)
- Senior Program Manager, Global Support Experience @ (June 2022 - January 2023)
- Global Director Customer Enablement @ (June 2018 - May 2022)
- Senior Manager, Technical Support @ (November 2017 - June 2018)
- Manager, Technical Support @ (February 2016 - November 2017)
- Manager, Customer Service - Canada @ (February 2012 - February 2016)
- Manager, Communications - Technical Support, Customer Operations at Bell Residential Services @ (March 2011 - December 2011)
- Project Manager, IPTV Sales and Delivery @ (January 2010 - March 2011)
- Associate Director, Customer Experience @ (June 2007 - January 2010)
- Associate Director, Training and Communications @ (January 2000 - June 2007)
- Manager, Customer Relations and Call Centre Communications @ (July 1997 - January 2000)
Suzanne Webb Education
- University of Toronto - Rotman School of Management 2018-2018
- Western University
Sociolody & Business Administration
1990-1993 - Durham College
Adult Education
2004 - Western University
Sociology
- Western University
Sociology & Business
Suzanne Webb Skills
- Account Management
- Business Management
- Business Process
- Business Process Improvement
- Business Relationship Management
- Business Strategy
- Business Turnaround
- COPC
- Call Centers
- Change Management
- Coaching
- Consulting
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Continuous Improvement
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Experience Analysis
- Customer Experience Design
- Customer Experience Management
- Customer Experience Transformation
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Employee Relations
- Hiring
- Innovation
- Interpersonal Skills
- Knowledge Management
- Leadership
- Leadership Development
- Management
- Mentoring
- Microsoft Office
- Onboarding
- Operations Management
- Organizational Development
- Performance Management
- Personnel Management
- Problem Solving
- Process Improvement
- Program Management
- Project Coordination
- Project Execution
- Project Implementation
- Project Management
- Project Management Office (PMO)
- Project Planning
- Recruiting
- Salesforce
- Screening Resumes
- Strategic Human Resource Planning
- Strategic Leadership
- Strategic Planning
- Talent Management
- Team Building
- Team Leadership
- Telecommunications
- Training
- Vendor Management
- Workforce Management
Suzanne Webb Summary
- Suzanne Webb, based in Milton, ON, CA, is currently a Director, PMO Professional Services at Advanced Utility Systems. Suzanne Webb brings experience from previous roles at Samsara and Fleet Complete. Suzanne Webb holds a 2018 - 2018 University of Toronto - Rotman School of Management. With a robust skill set that includes Account Management, Business Management, Business Process, Business Process Improvement, Business Relationship Management and more. Suzanne Webb has 2 emails and 1 mobile phone numbers on RocketReach.
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