Suzanne Smyth Email & Phone Number
Head of Group Operations - PTSB @ PTSB
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Suzanne Smyth Location
- Ireland
Suzanne Smyth Work
- Head of Group Operations - PTSB @ (July 2025 - Present)
- Head of Customer Operations and Arrears Support Unit @ (September 2021 - Present)
- Head of Collections and Recoveries @ (June 2017 - September 2021)
- Senior Business Consultant @ (February 2017 - June 2017)
- Chair on Board of Trustees @ (November 2024 - Present)
- Head of Retail Customer Management @ Certus (July 2010 - July 2016)
- Head of Retail Collections @ (October 2002 - July 2010)
- Senior Manager - Collections @ (February 2002 - September 2002)
- Senior Manager Collections and Recoveries @ (January 1992 - January 2001)
Suzanne Smyth Education
- IOB
Postgraduate Degree (Culture and Ethics in Financial Services)
2021-2022 - De La Salle
Suzanne Smyth Skills
- Banking
- Business Analysis
- Business Development
- Business Planning
- Business Relationship Management
- Business Strategy
- Change Management
- Commercial Banking
- Communication
- Continuous Improvement
- Cost Reduction
- Credit
- Credit Risk Management
- Cross-functional Team Leadership
- Customer Contact
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Data Analysis
- Financial Risk
- Financial Services
- Key Performance Indicators
- Leadership
- Loan Origination
- Loans
- Management
- Mortgage Lending
- Mortgages
- Multi-country
- New Business Development
- Operational Excellence
- Operational Risk Management
- Operations Management
- Performance Metrics
- Portfolio Management
- Project Management
- Resource Planning
- Restructuring
- Retail Banking
- Risk Management
- Sales Management
- Service-Level Agreements (SLA)
- Soft Skills
- Stakeholder Engagement
- Stakeholder Management
- Strategic Planning
- Strategic Thinking
- Strategy
- Team Leadership
Suzanne Smyth Summary
- Suzanne Smyth, based in Ireland, is currently a Head of Group Operations - PTSB at PTSB. Suzanne Smyth brings experience from previous roles at PTSB and North Wall Community Development Project CLG. Suzanne Smyth holds a 2021 - 2022 Postgraduate Degree in Culture and Ethics in Financial Services @ IOB. With a robust skill set that includes Banking, Business Analysis, Business Development, Business Planning, Business Relationship Management and more. Suzanne Smyth has 1 emails on RocketReach.
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