Suzanne Reed Email & Phone Number
Customer Success Strategy and Operations Lead @ Skimmer
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Suzanne Reed Location
- Washington, DC, US
Suzanne Reed Work
- Board Member @ (September 2025 - Present)
- Customer Success Strategy and Operations Lead @ (February 2023 - Present)
- Sr. Customer Experience Operations Analyst @ (January 2021 - December 2022)
- Sr. Manager, Subscriber Services @ (April 2019 - January 2021)
- Customer Retention Manager @ (July 2018 - March 2019)
- Manager, Customer Success @ (May 2017 - July 2018)
- Customer Success Specialist @ (October 2015 - May 2017)
- Localization Project Manager @ (January 2013 - April 2015)
- Translator and Interpreter and EFL Teacher @ Freelance / Various schools (September 2012 - April 2015)
- Travel Coordinator @ (July 2010 - August 2012)
- Student @ ACTR's Russian Flagship Program (August 2011 - May 2012)
- Assistant to the Director @ Red Cross Russia (October 2009 - March 2010)
Suzanne Reed Education
- William & Mary
BA (Economics; Russian and Post-Soviet Studies)
- Middlebury College
Russian Summer Language School
- Thomas Jefferson High School for Science and Technology
Suzanne Reed Skills
- Agile Methodologies
- Budgeting & Forecasting
- Business Analysis
- Business Strategy
- CSS
- Capacity Planning
- Change Management
- Client Relations
- Content Management
- Content Strategy
- Corporate Communications
- Cross Functional Relationship Building
- Customer Acquisition
- Customer Insight
- Customer Service
- Customer Service Management
- Data Analysis
- Editing
- Event Planning
- Financial Analysis
- Foreign Languages
- HTML
- Intercultural Communication
- International Development
- International Relations
- Interpersonal Communication
- MS Excel Pivot Tables
- Microsoft Excel
- Microsoft Office
- Microsoft Power Automate
- Microsoft Power BI
- Negotiation
- People Management
- Political Science
- Politics
- Project Management
- Project Planning
- Proofreading
- Public Speaking
- Qualitative Research
- Quantitative Analytics
- Quantitative Research
- Research
- Russian
- SQL
- Salesforce.com
- Software Implementation
- Software as a Service (SaaS)
- Translation
- User Experience
- Management
- English
- Strategic Planning
Suzanne Reed Summary
- Suzanne Reed, based in Washington, DC, US, is currently a Customer Success Strategy and Operations Lead at Skimmer. Suzanne Reed brings experience from previous roles at Local Maternity Thread, Higher Logic, Sparkfund and Cvent. Suzanne Reed holds a BA in Economics; Russian and Post-Soviet Studies @ William & Mary. With a robust skill set that includes Agile Methodologies, Budgeting & Forecasting, Business Analysis, Business Strategy, CSS and more. Suzanne Reed has 3 emails and 5 mobile phone numbers on RocketReach.
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