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Suzanne Lang Location
Munich, BY, DE
Suzanne Lang Work
2024 -now Senior Tech Support Engineer @
2022 -2024 IT Support Engineer @
2021 -2022 Data Analyst Consultant @
2021 -2021 Managed Services Information Specialist @
2020 -2021 Managed Services Specialist @
2017 -2020 Activities Assistant @
2015 -2018 Planning Chair @ International Babywearing Conference
2008 -2017 Owner @ Starbright Baby
2005 -2009 Graphic Designer @
Suzanne Lang Education
University of Northern Iowa
BA (Art Education)
2002-2004
University of Iowa
Bachelor of Arts - BA (Journalism)
1998-1999
University of Evansville
(Mass Communication/Media Studies)
1994-1997
Suzanne Lang Skills
Stakeholder Engagement
Key Metrics
Voice of the Customer
Interpersonal Skills
Incident Management
IT Documentation
Security
Onboarding
Offboarding
Credentials
Focussed
Teamwork
Life-cycle Management
Reproduction
Customer Interaction
Triage
Service Levels
Peripherals
OS X
Enterprise Storage
Soft Skills
Web Technologies
Databases
Solution-oriented
Application Management
Spoken English
Single Sign-On (SSO)
Collaboration Tools
REST APIs
Vendor Management
Grammarly
Equipment Setup
Statistics
Coaching
Coaching & Mentoring
Salesforce.com
Key Performance Indicators
Remote Infrastructure Management
Technical Proficiency
Team Motivation
Event Ticketing
Video Conferencing
WiFi
Migration Projects
Customer Support
Creative Problem Solving
IT Service Management
Problem Solving
Desktop Application Support
Atlassian Suite
Presentations
Equipment Management
Event Coordination
Google Cloud Platform (GCP)
Analytical Skills
Technical Support
Documentation
Active Directory
Google Workspace
Microsoft Azure
Project Management
Microsoft
Amazon Web Services (AWS)
Graphic Design
Design
Product Development
Social Media Marketing
Writing
Event Planning
Digital Marketing
Cloud Computing
Web Development
Software Installation
Call Center
WordPress
Illustrator
Facebook
AWS
JSON
XML
Mac
Adobe Creative Suite
Public Speaking
Presentation Skills
Windows 10
Help Desk
Networking
Imaging Systems
Hardware Installation
Cloud Services
Babies
Social Networking
Office
TC/IP
PC
Customer Service
Application Support
Information Technology
Troubleshooting
Service Desk
Suzanne Lang Summary
Suzanne Lang, based in Munich, BY, DE, is currently a Senior Tech Support Engineer at air up®. Suzanne Lang brings experience from previous roles at HelloFresh and ACS- Associated Computer Systems. Suzanne Lang holds a 2002 - 2004 BA in Art Education @ University of Northern Iowa. With a robust skill set that includes Stakeholder Engagement, Key Metrics, Voice of the Customer, Interpersonal Skills, Incident Management and more. Suzanne Lang has 2 emails on RocketReach.
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