Suzanne Lang Email & Phone Number
Senior Tech Support Engineer @ air up®
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Suzanne Lang Location
- Munich, BY, DE
Suzanne Lang Work
- Senior Tech Support Engineer @ (September 2024 - Present)
- IT Support Engineer @ (January 2022 - August 2024)
- Data Analyst Consultant @ (November 2021 - January 2022)
- Managed Services Information Specialist @ (January 2021 - November 2021)
- Managed Services Specialist @ (February 2020 - January 2021)
- Activities Assistant @ (October 2017 - February 2020)
- Planning Chair @ International Babywearing Conference (April 2015 - August 2018)
- Owner @ Starbright Baby (March 2008 - April 2017)
- Graphic Designer @ (October 2005 - March 2009)
Suzanne Lang Education
- University of Northern Iowa
BA (Art Education)
2002-2004 - University of Iowa
Bachelor of Arts - BA (Journalism)
1998-1999 - University of Evansville
(Mass Communication/Media Studies)
1994-1997
Suzanne Lang Skills
- Stakeholder Engagement
- Key Metrics
- Voice of the Customer
- Interpersonal Skills
- Incident Management
- IT Documentation
- Security
- Onboarding
- Offboarding
- Credentials
- Focussed
- Teamwork
- Life-cycle Management
- Reproduction
- Customer Interaction
- Triage
- Service Levels
- Peripherals
- OS X
- Enterprise Storage
- Soft Skills
- Web Technologies
- Databases
- Solution-oriented
- Application Management
- Spoken English
- Single Sign-On (SSO)
- Collaboration Tools
- REST APIs
- Vendor Management
- Grammarly
- Equipment Setup
- Statistics
- Coaching
- Coaching & Mentoring
- Salesforce.com
- Key Performance Indicators
- Remote Infrastructure Management
- Technical Proficiency
- Team Motivation
- Event Ticketing
- Video Conferencing
- WiFi
- Migration Projects
- Customer Support
- Creative Problem Solving
- IT Service Management
- Problem Solving
- Desktop Application Support
- Atlassian Suite
- Presentations
- Equipment Management
- Event Coordination
- Google Cloud Platform (GCP)
- Analytical Skills
- Technical Support
- Documentation
- Active Directory
- Google Workspace
- Microsoft Azure
- Project Management
- Microsoft
- Amazon Web Services (AWS)
- Graphic Design
- Design
- Product Development
- Social Media Marketing
- Writing
- Event Planning
- Digital Marketing
- Cloud Computing
- Web Development
- Software Installation
- Call Center
- WordPress
- Illustrator
- AWS
- JSON
- XML
- Mac
- Adobe Creative Suite
- Public Speaking
- Presentation Skills
- Windows 10
- Help Desk
- Networking
- Imaging Systems
- Hardware Installation
- Cloud Services
- Babies
- Social Networking
- Office
- TC/IP
- PC
- Customer Service
- Application Support
- Information Technology
- Troubleshooting
- Service Desk
Suzanne Lang Summary
- Suzanne Lang, based in Munich, BY, DE, is currently a Senior Tech Support Engineer at air up®. Suzanne Lang brings experience from previous roles at HelloFresh, ACS- Associated Computer Systems and Associated Computer Systems. Suzanne Lang holds a 2002 - 2004 BA in Art Education @ University of Northern Iowa. With a robust skill set that includes Stakeholder Engagement, Key Metrics, Voice of the Customer, Interpersonal Skills, Incident Management and more. Suzanne Lang has 2 emails and 1 mobile phone numbers on RocketReach.
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