Service Account Manager-Customer Care Representative @ (March 2015 - Present)
Service Account Manager-Customer Care Team Lead @ (July 2023 - January 2024)
Project Administrator @ (September 2022 - July 2023)
Service Account Manager-Customer Care Team Lead @ (January 2015 - September 2022)
Claim Analyst Property and Casualty @ (June 2014 - March 2015)
Customer Service Team Leader @ (January 2008 - May 2014)
Customer Service Representative @ (June 2007 - December 2007)
Photo Studio Coordinator @ (January 2005 - January 2007)
Editorial Assistant @ (January 1990 - January 2005)
Warehouse and Mailroom @ (January 1988 - January 1990)
Suzanne Harper Education
Hamilton High School 1984-1988
Suzanne Harper Skills
Reporting
Leadership
Collaborative Problem Solving
Apple Software
Canva
Etsy
Google Docs
Google Sheets
WebEx
Windows
Mac
Microsoft Office
OnBase
Virtual Private Network (VPN)
Filing
Document Review
Research
Organization Skills
Process Improvement
Product Development
10-Key Typing
Training
Claim Investigation
Written Communication
Oral Communication
Data Analytics
File Review
Team Leadership
Team Management
Coaching
Cross-Organization Collaboration
Communication
Strategic Planning
Project Management
Customer Satisfaction
Studio Art
Retail Sales
Customer Experience
Data Entry
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Microsoft Word
Customer Support
Customer Service
Phone Etiquette
Smartsheet
Suzanne Harper Summary
Suzanne Harper, based in Louisville, KY, US, is currently a Customer Care Team Lead at SubroIQ | an ARMStrong RM Company. Suzanne Harper brings experience from previous roles at Studio212A, Equian and Optum. Suzanne Harper holds a 1984 - 1988 Hamilton High School. With a robust skill set that includes Reporting, Leadership, Collaborative Problem Solving, Apple Software, Canva and more. Suzanne Harper has 2 emails and 1 mobile phone numbers on RocketReach.
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