Suzanne Brennan Email & Phone Number
Head of Customer Experience, Growth and Retention @ 123.ie
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Suzanne Brennan Location
- Ireland
Suzanne Brennan Work
- Head of Customer Experience, Growth and Retention @ (January 2026 - Present)
- Innovation Lead @ (October 2022 - January 2026)
- #IamRemarkable facilitator @ g.co/IamRemarkable (March 2022 - January 2026)
- Founder @ Inidact (February 2022 - October 2023)
- Head of Operational Excellence and Learning @ (July 2018 - December 2021)
- Training, Quality and Change Control Manager @ (February 2011 - July 2018)
- Supervisor @ Pocket Kings (November 2009 - February 2011)
- Supervisor @ Sigma Wireless (March 2009 - November 2009)
- Resolution Services Supervisor @ (October 2005 - November 2008)
- Product Specialist @ (January 2005 - January 2008)
Suzanne Brennan Education
- National College of Art & Design
Certificate (Visual Arts Practice)
2023-2025 - The Insurance Institute
Certificate in Climate Risk
2023-2023 - Maynooth University
MSc (Design Innovation)
2017-2019 - Griffith College Dublin
H.Dip. (Arts (Drama) Education)
2014-2016 - The Insurance Institute
Certificate in Insurance Practice (Insurance)
2011-2012 - Maynooth University
BA (English & Anthropology)
1998-2002
Suzanne Brennan Skills
- Account Management
- Analysis
- Business Analysis
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Customer Experience
- Customer Insight
- Customer Retention
- Customer Satisfaction
- Customer Service
- Design Thinking
- Digital Learning
- E-commerce
- E-payments
- Insurance
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Online Content Creation
- Operational Excellence
- Payments
- Performance Management
- Presentations
- Process Improvement
- Quality Assurance
- Research
- Risk Management
- Team Building
- Team Leadership
- Team Management
- Training
- Vendor Management
Suzanne Brennan Summary
- Suzanne Brennan, based in Ireland, is currently a Head of Customer Experience, Growth and Retention at 123.ie. Suzanne Brennan brings experience from previous roles at InsTech.ie, g.co/IamRemarkable, Inidact and RSA. Suzanne Brennan holds a 2023 - 2025 Certificate in Visual Arts Practice @ National College of Art & Design. With a robust skill set that includes Account Management, Analysis, Business Analysis, CRM, Call Center and more. Suzanne Brennan has 2 emails and 1 mobile phone numbers on RocketReach.
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