Susmita Das Email & Phone Number
Associate @ Faire
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Susmita Das Location
- London, England, GB
Susmita Das Work
- Associate @ (June 2026 - Present)
- Senior Manager @ (April 2025 - April 2026)
- Manager @ (April 2023 - April 2025)
- Team Lead @ (October 2022 - June 2023)
- Onboarding Specialist @ (June 2021 - October 2022)
- Product Consultant and Customer Success @ (February 2020 - June 2021)
- Customer Success Manager @ (February 2020 - May 2021)
- Sales Support Team Lead @ (June 2016 - January 2019)
- Guest Services @ (June 2016 - December 2018)
- Team Lead @ (June 2016 - December 2018)
- Vendor Manager @ (June 2015 - April 2016)
- Business Relationship Manager @ (June 2015 - March 2016)
- Technical Account Manager @ (February 2014 - June 2015)
- Seller support @ (February 2014 - June 2015)
- NGO (intern) @ Sanlaap (May 2013 - June 2013)
- Times of India (Intern) @ (October 2012 - November 2012)
Susmita Das Education
- Christ University, Bangalore
Ms in communication (Communication and Media Studies)
2012-2014 - Lady Brabourne College
Bachelor of Arts (B.A.) (Sociology)
2009-2012 - Hirendra Leela Patranavis School
ISC
1995-2007 - Christ University,bangalore, India
Master of Science (Communications)
Susmita Das Skills
- Adept problem-solver
- Business Development
- Business Process Improvement
- Business Strategy
- CRM
- Client Onboarding
- Client Relationship Strengthening
- Client Services
- Coaching & Mentoring
- Content Writing
- Cross-departmental Coordination
- Cross-functional Team Leadership
- Customer Experience
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Cycle Time Reduction
- Development Communications
- English
- Enterprise Accounts
- Event Management
- Feature Prioritization
- Film Studies
- Journalism
- Management
- Market Research
- Marketing Communications
- Marketing Strategy
- Mentoring New Hires
- Microsoft Excel
- Microsoft Office
- NGOs
- Newsletters
- Newspapers
- Operational Efficiency
- Operations Process Improvement
- Oracle B2B
- People Management
- Product Road Mapping
- Public Relations
- Quality Improvement Tools
- Resolving Issues
- Root Cause Analysis
- SOP Authoring
- Sales Operations
- Salesforce Optimization
- Scientific Communications
- Service Quality
- Service-Level Agreements (SLA)
- Setting Strategic Direction
- Social Media
- Sociology
- Software Deployment
- Standard Operating Procedure (SOP)
- Standards Compliance
- Team Coordination
- Team Management
- Teamwork
- Training Delivery
- Vendor Coordination
- Customer Relationship Management Crm
- Customer Relationship Management
Susmita Das Summary
- Susmita Das, based in London, England, GB, is currently a Associate at Faire. Susmita Das brings experience from previous roles at Plum. Susmita Das holds a 2012 - 2014 Ms in communication in Communication and Media Studies @ Christ University, Bangalore. With a robust skill set that includes Adept problem-solver, Business Development, Business Process Improvement, Business Strategy, CRM and more. Susmita Das has 1 emails on RocketReach.
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