Susan Yates Email & Phone Number
Senior Director, Global Healthcare Delivery @ BCBS Global Solutions
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Susan Yates Location
- Richmond, VA, US
Susan Yates Work
- Senior Director, Global Healthcare Delivery @ (March 2026 - Present)
- Founder and CEO @ Resolvia Global Consulting, LLC (November 2025 - March 2026)
- Chief Customer Officer @ (July 2024 - October 2025)
- Country Manager, Head of Americas Region @ (September 2017 - June 2024)
- Vice President - Marketing and Product - Global Solutions @ (April 2015 - June 2017)
- Vice President, Global Operations and Network and Strategic Alliances - Expatriate and Travel Insurance @ (January 2011 - March 2015)
- VP - International Assistance, Claims, Clinical, Network, and Concierge @ Allianz Worldwide Partners (March 2006 - January 2011)
- Asia-Pacific Vice President, Operations and Network - Medical and Roadside Assistance @ Allianz Worldwide Partners (January 1999 - December 2005)
- Director, International Services - Japanese and Global Assistance Operations and Provider Networks @ Allianz Worldwide Partners (August 1995 - January 1999)
- Senior Operations Coordinator - Global Leadership and Talent Development (GLTD) @ (January 1991 - December 1995)
Susan Yates Education
- University of Virginia
BA, French, Foreign Affairs (French, Foreign Affairs)
Susan Yates Skills
- Public Speaking
- Project Management
- Operational Excellence
- Health Plan Operations
- Financial Literacy
- Bench Strength
- Provider Relations
- Provider Network Development
- Solution Selling
- Service Provider Networks
- Client Relations
- P&L Management
- Sales Management
- Communication
- Risk Management
- Coaching
- Microsoft Office
- Interpersonal Skills
- Client Services
- Claims Handling
- Strategic Thinking
- Relationship Building
- Business Development
- Team Leadership
- Strategy
- Strategic Partnerships
- Bilingualism
- Leadership
- Management
- Health Insurance
- Insurance
- Strategic Planning
- Sales
- CRM
- Change Management
- Business Strategy
- Operations Management
- Call Centers
- Healthcare
- New Business Development
- Business Intelligence
- Clinical Research
- Business Process Improvement
- Customer Service
- Team Building
- Executive Management
- Process Improvement
- Networking
- Microsoft Word
- Marketing Strategy
- Microsoft Excel
Susan Yates Summary
- Susan Yates, based in Richmond, VA, US, is currently a Senior Director, Global Healthcare Delivery at BCBS Global Solutions. Susan Yates brings experience from previous roles at Resolvia Global Consulting, LLC, IMG (International Medical Group), Falck Global Assistance USA and UnitedHealth Group. Susan Yates holds a BA, French, Foreign Affairs in French, Foreign Affairs @ University of Virginia. With a robust skill set that includes Public Speaking, Project Management, Operational Excellence, Health Plan Operations, Financial Literacy and more. Susan Yates has 1 emails and 2 mobile phone numbers on RocketReach.
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