Susan Wilcox Email & Phone Number
Information Technology Service Desk Manager @ McGuireWoods LLP
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Susan Wilcox Location
- Richmond, VA, US
Susan Wilcox Work
- Information Technology Service Desk Manager @ (January 2011 - Present)
- Sr. Unit Manager @ (August 2010 - January 2011)
- Service Desk Manager @ (September 2009 - June 2010)
- Service Desk Manager @ (November 2006 - April 2009)
- Service Desk Manager @ (September 2002 - September 2009)
- Helpdesk Supervisor @ (September 2002 - November 2006)
- Manager, Acquisition Marketing and Inserts @ (October 2001 - September 2002)
- Aquistion Marketing Manager for FNANB @ (September 2001 - September 2002)
- Manager, Consumer Affairs Department @ (February 1998 - October 2001)
- Manager, Consumer Affairs @ (January 1997 - January 2001)
- Consumer Affairs Specialist @ (December 1991 - February 1998)
- Manager of Consumer Affairs @ (November 1990 - September 2001)
Susan Wilcox Skills
- Networking
- Leadership
- Management
- Customer Service
- Temporary Placement
- Budgets
- Strategic Planning
- Personnel Management
- Marketing
- Proposal Writing
- Policy Analysis
- Market Research
- Testing
- Proof
- Customer Satisfaction
- Information Technology
- Citrix
- Active Directory
- ITIL
- Artificial Intelligence Ai
- Kms
- Troubleshooting
- Incident Management
- Corporate Communications
- Service Desk Management
- Vendor Management
- Team Leadership
- Process Improvement
- iManage
- Service Now.Com
- Microsoft Office
- Budget Management
- IT Operations
- Document Drafting
- Change Management
- Windows 7
- Technical Support
- Business Process Improvement
- Project Management
- Knowledge Management
- Staff Development
- Windows 10
- Problem Management
- IT Service Management
- Artificial Intelligence
Susan Wilcox Summary
- Susan Wilcox, based in Richmond, VA, US, is currently a Information Technology Service Desk Manager at McGuireWoods LLP. Susan Wilcox brings experience from previous roles at Capital One, Genworth and Hunton & Williams LLP. With a robust skill set that includes Networking, Leadership, Management, Customer Service, Temporary Placement and more. Susan Wilcox has 3 emails and 3 mobile phone numbers on RocketReach.
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