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Susan Weaver Location
Phoenix, AZ, US
Susan Weaver Work
2024 -now Chief Customer Officer @
2022 -2024 Senior Vice President - Client and Customer Service @
2021 -2022 Vice President - Client and Customer Success @
2019 -2021 Senior Director - Customer Service Operations @
2017 -2019 Director - MMUS Insurance Operations @
2013 -2017 Learning and Performance Consultant @
2007 -2013 Facilitation Specialist @
1999 -2006 Retirement Trainer - Vanguard University @
Susan Weaver Education
Arizona State University 2025-2027
University of Phoenix
Bachelor of Science (B.S.) (Business Administration and Management, General)
2014
Susan Weaver Skills
New Business Development
Negotiation
Business Development
Analytics
Finance
Service Levels
Daily Operations
Client Presentation
Customer Loyalty
Training and Development (HR)
Client Services
Customer Experience
Customer Relationship Management (CRM)
Project Management
Strategic Planning
Client Satisfaction & Retention
Analytical Skills
Change Management
Service Delivery
Operations Management
Performance Management
Customer Satisfaction
Training
Financial Services
Call Centers
Process Improvement
Vendor Management
Business Process Improvement
Contact Centers
Workforce Management
Customer Service
Susan Weaver Summary
Susan Weaver, based in Phoenix, AZ, US, is currently a Chief Customer Officer at Slavic401k. Susan Weaver brings experience from previous roles at Slavic401k and MassMutual. Susan Weaver holds a 2025 - 2027 Arizona State University. With a robust skill set that includes New Business Development, Negotiation, Business Development, Analytics, Finance and more. Susan Weaver has 2 emails and 1 mobile phone numbers on RocketReach.
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