Susan T. Email & Phone Number
Director of Web Services @ EDUCAUSE
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Susan T. Location
- Denver, CO, US
Susan T. Work
- Director of Web Services @ (July 2026 - Present)
- Adjunct Faculty Instructor, Information Architecture @ (July 2023 - Present)
- Director, Program Marketing and Enrollment @ (October 2023 - July 2026)
- Director, CX and Service Design @ (February 2022 - June 2023)
- Senior Vice President, Digital Experience Strategy and Design @ (September 2019 - February 2022)
- Consultant, Strategic Analytics @ (January 2019 - November 2019)
- Design Principal, Enterprise Clinical and Discovery AI Products @ (May 2018 - March 2019)
- Senior Manager, CX and UX Research, Information Architecture and Design @ (January 2014 - May 2018)
- Manager, Information Architecture @ (January 2014 - January 2016)
- Web Strategist and Information Architect @ (January 2012 - December 2014)
- Senior Manager, UX Architecture and Web Services @ (January 2012 - January 2012)
- Web Transformation Project Manager @ (January 2010 - January 2011)
- Web Application Product Manager, Assistant Professor @ (January 2006 - December 2010)
- Senior Business Systems Analyst @ (January 2005 - January 2006)
- Consultant, Business Systems Analyst @ (May 2004 - May 2005)
Susan T. Education
- Grace E Harris Leadership Institute 2007-2008
- The University of North Carolina at Chapel Hill
Master of Science
2002-2004 - University of North Carolina at Greensboro
BA
Susan T. Skills
- Program Leadership
- Cross-functional Team Leadership
- Design Strategy
- Qualitative Research
- Customer journey management
- Experience Design
- Service Design
- Customer Experience Design
- Product Innovation
- Design Thinking
- Information Architecture
- Data Visualization
- Audience Strategy
- Cross-Functional Leadership
- Customer Experience Strategy
- Customer Insight
- Digital Production
- Digital Strategy
- Digital Transformation
- Journey Mapping and Experience Design
- Mentoring
- Product Strategy
- Storytelling
- Strategic Leadership
- Strategic Thinking
- Strategising
- Web Production Management
- User Experience
- Usability Testing
- User Interface Design
- Usability
- User-centered Design
- Design
- User Centered Design
- Watson
- Heuristics
- Task Analysis
Susan T. Summary
- Susan T., based in Denver, CO, US, is currently a Director of Web Services at EDUCAUSE. Susan T. brings experience from previous roles at University of Tennessee, Knoxville, University of Denver, Project Management Institute and Bank of America. Susan T. holds a 2007 - 2008 Grace E Harris Leadership Institute. With a robust skill set that includes Program Leadership, Cross-functional Team Leadership, Design Strategy, Qualitative Research, Customer journey management and more. Susan T. has 2 emails and 1 mobile phone numbers on RocketReach.
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