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Susan O'Neil Location
United Kingdom
Susan O'Neil Work
Operations @ (June 2024 - Present)
Project Manager Service Excellence @ (February 2020 - February 2025)
Installation Field Line Manager @ (July 2017 - June 2022)
Installation Field Line Manager @ (January 2017 - June 2022)
Senior Customer Support Manager @ (July 2016 - June 2022)
ATM Operations Manager @ (May 2014 - June 2022)
Various @ (April 1994 - May 2014)
NCR Technical Consultant @ (October 2013 - April 2014)
Customer Care Centre Director (Interim) @ (April 2013 - October 2013)
Distribution and Rework Centre Manager @ (January 2012 - April 2013)
Susan O'Neil Education
Cumbernauld High School
Susan O'Neil Skills
People Management
Service Delivery
Operations Management
Change Management
Continuous Process Improvement
Process Improvement Projects
Team Leadership
Cross-functional Team Leadership
Outsourcing
Management
Process Improvement
Vendor Management
Leadership
Business Analysis
Team Management
Business Process Improvement
IT Service Management
Account Management
Project Management
Public Speaking
Troubleshooting
Operations
Microsoft Excel
Cross Functional Team Leadership
Susan O'Neil Summary
Susan O'Neil, based in United Kingdom, is currently a Operations at Opalion. Susan O'Neil brings experience from previous roles at Johnson Controls, ADT Fire & Security Plc (UK & Ireland) and YapStone. Susan O'Neil holds a Cumbernauld High School. With a robust skill set that includes People Management, Service Delivery, Operations Management, Change Management, Continuous Process Improvement and more. Susan O'Neil has 1 emails on RocketReach.
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