Susan MacKenzie Email & Phone Number
Redirected to retirement @ Bell MTS
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Susan MacKenzie Location
- Winnipeg, MB, CA
Susan MacKenzie Work
- 2020 -now Redirected to retirement @
- 2019 -2020 Manager Solutions @
- 2018 -2019 Management Special Assignment @
- 2016 -2018 Manager Integrated Communications and Public Safety Product Management @
- 2015 -2016 Manager IP Connectivity Product Marketing @
- 2011 -2015 Manager Operations Support Centre @
- 2008 -2011 Manager Regional Operations Analysis and Decision Support @
- 2006 -2008 Continuous Process Improvement Coordinator @
- 2005 -2006 A and Director Customer Care Support @
- 2004 -2005 Manager Special Assignment - Allstream Transition Phase 1 (Operations) @
- 2002 -2004 Manager Control Centre Analysis @
- 2001 -2002 Manager Winnipeg Assignment @
- 1999 -2001 Manager Customer Care Business Account Services @
- 1999 -1999 Manager Customer Care Consumer Sales and Service @
- 1993 -1999 Account Support Representative and Acting Account Manager @
- 1984 -1993 Various Customer Sales and Service positions @
Susan MacKenzie Education
- University of Manitoba
MDW Certificate (Program and Service Evaluation, Finance and Accounting, IT, Marketing, Management, HR)
1999-2000 - RRC Polytech
Business Administration (Management)
1987-1991
Susan MacKenzie Skills
- Telecommunications
- Unified Communications
- Team Leadership
- Business Process
- Customer Service
- PBX
- Analysis
- Hosted VoIP
- SIP Trunking
- Private Line
- Call Center
- Telephony
- People Management
- VoIP
- IP
- Management
- Call Centers
- Training
- Strategy
- Selling
- Managed Services
- Wireless
- Sales
- Internet Protocol (IP)
- Solution Selling
- Wireless Technologies
- Contact Centers
- Change Management
- Internet Protocol Ip
- Marketing Communications
- Microsoft Office
- Strategic Planning
- Microsoft Excel
- Internet Protocol
Susan MacKenzie Summary
- Susan MacKenzie, based in Winnipeg, MB, CA, is currently a Redirected to retirement at Bell MTS. Susan MacKenzie brings experience from previous roles at Bell MTS and MTS (Manitoba Telecom Services). Susan MacKenzie holds a 1999 - 2000 MDW Certificate in Program and Service Evaluation, Finance and Accounting, IT, Marketing, Management, HR @ University of Manitoba. With a robust skill set that includes Telecommunications, Unified Communications, Team Leadership, Business Process, Customer Service and more. Susan MacKenzie has 1 emails on RocketReach.
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