Susan Johnson Email & Phone Number
Director of Medicare Operations @ Allina Health | Aetna
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Susan Johnson Location
- Saint Paul, MN, US
Susan Johnson Work
- Director of Medicare Operations @ (October 2018 - Present)
- Vice President Customer Service @ (April 2016 - September 2018)
- Head of Medicare Customer Service @ (January 2013 - April 2016)
- Planning and Strategic Initiatives, Medicare Service Operations @ (February 2011 - December 2012)
- Call Center Operations Manager @ (June 2007 - February 2011)
- Operations Site Lead @ (May 2009 - November 2010)
- Service Operations Function Head @ (December 2004 - May 2007)
Susan Johnson Education
- UMN Carlson School of Management
Bachelor of Business Administration (B.B.A.) (Business Administration and Management, General)
Susan Johnson Skills
- Process Improvement
- Claim
- Health Insurance
- Vendor Management
- Insurance
- Call Centers
- Business Process Improvement
- Employee Benefits
- Project Planning
- Leadership
- Business Analysis
- Analysis
- Change Management
- Business Process
- Management
- Program Management
- Risk Management
- Medicare
- Strategic Planning
- Microsoft Office
- Construction
- Claims Management
- Customer Service
- Team Building
- Microsoft Word
- Business Strategy
- Supply Chain
- Contact Centers
Susan Johnson Summary
- Susan Johnson, based in Saint Paul, MN, US, is currently a Director of Medicare Operations at Allina Health | Aetna. Susan Johnson brings experience from previous roles at UnitedHealth Group and Aetna. Susan Johnson holds a Bachelor of Business Administration (B.B.A.) in Business Administration and Management, General @ UMN Carlson School of Management. With a robust skill set that includes Process Improvement, Claim, Health Insurance, Vendor Management, Insurance and more. Susan Johnson has 1 mobile phone numbers on RocketReach.
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