Susan John Email
Vice President Operations @ Genpact
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Susan John Location
- New Delhi, DL, IN
Susan John Work
- 2022 -now Vice President Operations @
- 2015 -2022 Assistant Vice President @
- 2014 -2015 Assistant Vice President @
- 2011 -2014 Sr. Manager - Client Operations @
- 2008 -2011 Manager - Client Operations @
- 2005 -2007 Assistant Manager - Client Operations @
- 2004 -2005 Process Trainer @
- 2003 -2003 Customer Care Executive - UK Motor Claim process @
- 2001 -2003 Technical Support Associate @ Wipro Spectramind
Susan John Education
- Delhi University
Bachelor of Commerce (B.Com.) (Bachelor of Commerce)
1998-2001 - APTECH
Advanced Diploma in Software Engineering (Advanced diploma in Software Engineering)
1998-2001 - The Army Public School, Dhaulakuan
Commerce
Susan John Skills
- Operations Management
- Team Building
- Employee Engagement
- CRM
- Offshore Outsourcing
- Business Process Management
- Business Intelligence
- Business Process Improvement
- Coaching & Mentoring
- Project Management
- Training
- Service Delivery
- Management
- Performance Management
- Vendor Management
- Customer Relationship Management Crm
- Coaching and Mentoring
- Team Management
- Customer Relationship Management
Susan John Summary
- Susan John, based in New Delhi, DL, IN, is currently a Vice President Operations at Genpact. Susan John brings experience from previous roles at GENPACT and EXL. Susan John holds a 1998 - 2001 Bachelor of Commerce (B.Com.) in Bachelor of Commerce @ Delhi University. With a robust skill set that includes Operations Management, Team Building, Employee Engagement, CRM, Offshore Outsourcing and more. Susan John has 2 emails on RocketReach.
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