Susan Hyde Email & Phone Number
Senior Customer Care Advocate @ MetLife
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Susan Hyde Location
- Cary, NC, US
Susan Hyde Work
- 2021 -now Senior Customer Care Advocate @
- 2020 -2021 Customer Service Representative @ Mr. Appliance of Cary
- 2019 -2020 Dental and Disability Claims Representative @
- 2019 -2019 Customer Service Specialist @
- 2017 -2019 Customer Service Representative @ Bioventus
- 2016 -2017 Customer Service Representative (Contractor) @
- 2015 -2016 Product Support Specialist II @
- 2011 -2015 Financial Associate I - Health and Welfare @
- 2011 -2011 Patient Assistance Representative @
- 2004 -2010 Field Sales and Marketing Operations Analyst @
- 1989 -2004 Fleet Analyst @
- 1980 -1989 Rental Agent and Fleet Mgr @ National Car Rental
Susan Hyde Education
- North Carolina Wesleyan College
BS (Business Adminstration)
1998-2002 - Community College of Allegheny County
Biology, Criminolgy & Business Managment (Business, Management, Marketing, and Related Support Services)
1976-1978 - Quaker Valley High School
High School Diploma (Academic)
1973-1976
Susan Hyde Skills
- Leadership
- Six Sigma
- Team Building
- SAP
- Salesforce.com
- Account Management
- Data Analysis
- Forecasting
- Family Caregiver
- Customer Satisfaction
- Sales Operations
- Business Analysis
- Business Development
- Market Research
- Negotiation
- Vendor Management
- Healthcare
- Team Leadership
- Process Improvement
- Competitive Analysis
- Software Documentation
- Quality Assurance
- Strategy
- Sales Management
- Business Planning
- Operations Management
- Program Management
- Microsoft Excel
- Marketing
- Risk Management
- Cross Functional Team Leadership
- Training
- Product Management
- Customer Service
- Financial Analysis
- Business Intelligence
- Market Analysis
- Business Process Improvement
- Budgets
- Business Strategy
- Management
- Product Development
- Analytical Skills
- Pharmaceutical Industry
- Analytics
- Marketing Strategy
- Call Centers
- CRM
- Analysis
- Performance Management
Susan Hyde Summary
- Susan Hyde, based in Cary, NC, US, is currently a Senior Customer Care Advocate at MetLife. Susan Hyde brings experience from previous roles at Mr. Appliance of Cary, MetLife, Verdesian Life Sciences and Bioventus. Susan Hyde holds a 1998 - 2002 BS in Business Adminstration @ North Carolina Wesleyan College. With a robust skill set that includes Leadership, Six Sigma, Team Building, SAP, Salesforce.com and more. Susan Hyde has 4 emails and 2 mobile phone numbers on RocketReach.
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