Susan Hyde Email & Phone Number
Senior Customer Care Advocate @ MetLife
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Susan Hyde Location
- Cary, NC, US
Susan Hyde Work
- Senior Customer Care Advocate @ (March 2021 - Present)
- Customer Service Representative @ Mr. Appliance of Cary (May 2020 - February 2021)
- Dental and Disability Claims Representative @ (November 2019 - April 2020)
- Customer Service Specialist @ (June 2019 - October 2019)
- Customer Service Representative @ Bioventus (March 2017 - June 2019)
- Customer Service Representative (Contractor) @ (September 2016 - March 2017)
- Product Support Specialist II @ (January 2015 - August 2016)
- Financial Associate I - Health and Welfare @ (July 2011 - January 2015)
- Patient Assistance Representative @ (April 2011 - July 2011)
- Field Sales and Marketing Operations Analyst @ (August 2004 - June 2010)
- Fleet Analyst @ (September 1989 - August 2004)
- Rental Agent and Fleet Mgr @ National Car Rental (January 1980 - January 1989)
Susan Hyde Education
- North Carolina Wesleyan College
BS (Business Adminstration)
1998-2002 - Community College of Allegheny County
Biology (Criminolgy & Business Managment, Business, Management, Marketing, and Related Support Services)
1976-1978 - Quaker Valley High School
High School Diploma (Academic)
1973-1976
Susan Hyde Skills
- Account Management
- Analysis
- Analytical Skills
- Analytics
- Budgets
- Business Analysis
- Business Development
- Business Intelligence
- Business Planning
- Business Process Improvement
- Business Strategy
- CRM
- Call Centers
- Competitive Analysis
- Cross-functional Team Leadership
- Customer Satisfaction
- Customer Service
- Data Analysis
- Family Caregiver
- Financial Analysis
- Forecasting
- Healthcare
- Leadership
- Management
- Market Analysis
- Market Research
- Marketing
- Marketing Strategy
- Microsoft Excel
- Negotiation
- Operations Management
- Performance Management
- Pharmaceutical Industry
- Process Improvement
- Product Development
- Product Management
- Program Management
- Quality Assurance
- Risk Management
- SAP
- Sales Management
- Sales Operations
- Salesforce.com
- Six Sigma
- Software Documentation
- Strategy
- Team Building
- Team Leadership
- Training
- Vendor Management
- Cross Functional Team Leadership
Susan Hyde Summary
- Susan Hyde, based in Cary, NC, US, is currently a Senior Customer Care Advocate at MetLife. Susan Hyde brings experience from previous roles at Mr. Appliance of Cary, MetLife, Verdesian Life Sciences and Bioventus. Susan Hyde holds a 1998 - 2002 BS in Business Adminstration @ North Carolina Wesleyan College. With a robust skill set that includes Account Management, Analysis, Analytical Skills, Analytics, Budgets and more. Susan Hyde has 3 emails and 2 mobile phone numbers on RocketReach.
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