Susan Grillo Email & Phone Number
Senior Quality Assurance Specialist @ Wells Fargo
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Susan Grillo Location
- Chandler, AZ, US
Susan Grillo Work
- Senior Quality Assurance Specialist @
- Quality Assurance Administrator @ Wells Fargo Enterprise Complaints and Remediations (March 2020 - Present)
- Loan Servicing Specialist @ Wells Fargo Dealer Services (March 2018 - March 2020)
- Branch Office Administrator @ Edward Jones Investments (June 2016 - March 2018)
- Operational Specialist @ John Hancock Signature Services Incorporated (June 2014 - July 2015)
Susan Grillo Education
- Great Bay Community College 2011
- Great Bay Community College
Early Childhood Education and Teaching
2003
Susan Grillo Skills
- Accounting
- Analytical Skills
- Application Processing
- Audit Management
- Auditing
- Branch Management
- Business
- Business Development
- Business Management
- Certified Quality Auditor (CQA)
- Claims Processing
- Client Administration
- Client Interfacing Skills
- Coaching & Mentoring
- Communication
- Compliance Regulations
- Conflict Resolution
- Credit Risk Management
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Early Childhood Education
- Exceeding Customer Expectations
- Execution of Business Plans
- Expense Reports
- Financial Communications
- Financial Operations
- Financial Services
- Fiscal Management
- ICMP
- ITIL
- Industry standards
- Interact with All Levels Of Management
- Leadership
- Lotus Notes
- Manage client expectations
- Managing Accounts (Accounting)
- Mentoring
- Microsoft Office
- New Hire Training
- Operations Administration
- Operations Management
- Operations Support
- Organization Skills
- Organizing Meetings
- People Management
- Policies & Procedures Development
- Precedent Transactions
- Prepayment Processing
- Presentations
- Procedure Compliance
- Process Redesign
- Proficiency Testing
- Project Management
- Quality Assurance Professionals
- Reducing Operating Costs
- Regulatory Compliance
- Regulatory Requirements
- Relating to Clients
- Relationship Development
- Remediation
- Resolving Issues
- Revit
- Risk Compliance
- Sales and Marketing
- Salesforce.com
- Setting up businesses
- Strategic Planning
- Supervisory Skills
- TA2000
- Training
- Trusted Business Partner
- Working with Sourcing Professionals
Susan Grillo Summary
- Susan Grillo, based in Chandler, AZ, US, is currently a Senior Quality Assurance Specialist at Wells Fargo. Susan Grillo brings experience from previous roles at Wells Fargo Enterprise Complaints and Remediations, Wells Fargo Dealer Services, Edward Jones Investments and John Hancock Signature Services Incorporated. Susan Grillo holds a Great Bay Community College. With a robust skill set that includes Accounting, Analytical Skills, Application Processing, Audit Management, Auditing and more. Susan Grillo has 1 emails and 1 mobile phone numbers on RocketReach.
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