Susan Gilbert Email & Phone Number
Director, Customer Success, Fleet Services @ First Advantage
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Susan Gilbert Location
- Fishers, IN, US
Susan Gilbert Work
- 2016 -now Director, Customer Success, Fleet Services @
- 2016 -now Manager, Fleet Vehicle Client Services @
- 2014 -2015 Manager, Customer Support @
- 2010 -2014 Customer Service Manager @
- 2007 -2010 Client Relations Director @ ETS Tan
- 1995 -2006 Customer Service Manager @
Susan Gilbert Education
- Saint Mary's College of Notre Dame
BA (Psychology/Sociology)
1987-1991 - Brebeuf Preparatory School 1983-1987
Susan Gilbert Skills
- Communication
- Customer Support
- Teamwork
- Problem Solving
- Customer Loyalty
- Collaboration Tools
- Diversity & Inclusion
- Call Center
- Customer Satisfaction
- Process Improvement
- Training
- Leadership
- Management
- Customer Service
- Sales
- Coaching
- Team Building
- Troubleshooting
- Sales Operations
- Team Leadership
- Analysis
- Account Management
- CRM
- Sales Management
- Business Process Improvement
- Employee Training
- Time Management
- Program Management
- Call Centers
- Budgets
- Microsoft Excel
- Change Management
- Customer Experience
- Retail
- Vendor Management
- Strategic Planning
- Inventory Management
- Business Development
- Contract Negotiation
- Cross-functional Team Leadership
- New Business Development
- Project Planning
- Leadership Development
- Operations Management
- Project Management
- Routine Maintenance
- Trucking
- Maintenance
- Transportation
- Cross Functional Team Leadership
- Services
Susan Gilbert Summary
- Susan Gilbert, based in Fishers, IN, US, is currently a Director, Customer Success, Fleet Services at First Advantage. Susan Gilbert brings experience from previous roles at First Advantage, WebLink International, POLARIS Laboratories and ETS Tan. Susan Gilbert holds a 1987 - 1991 BA in Psychology/Sociology @ Saint Mary's College of Notre Dame. With a robust skill set that includes Communication, Customer Support, Teamwork, Problem Solving, Customer Loyalty and more. Susan Gilbert has 4 emails and 2 mobile phone numbers on RocketReach.
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