Susan Frame Email & Phone Number
Customer Excellence and Operations Director - Castrol Europe @ Castrol
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Susan Frame Location
- London, England, GB
Susan Frame Work
- Customer Excellence and Operations Director - Castrol Europe @ (June 2025 - Present)
- Transformation Director - Castrol Europe, Middle East and Africa @ (March 2024 - June 2025)
- Global Strategy Director @ (November 2022 - April 2024)
- Global Marketing Director - Castrol Industrial @ (January 2021 - December 2022)
- Modernisation and Transformation Director @ (January 2020 - December 2020)
- Head of Programme Office - Global Transformation @ (September 2018 - December 2019)
- Global Strategy Programme Lead @ (November 2016 - September 2018)
- Global Brand Director - Sustainability @ (October 2014 - August 2017)
- Head of Commercial (interim) @ (January 2014 - October 2014)
- Marketing and Product Management Director (North Europe) @ (June 2010 - March 2013)
- Business Development Director (UK and Ireland) @ (August 2009 - August 2010)
- Global Marketing - Category Management Director @ (January 2006 - January 2009)
- Global Marketing - Category Director @ (January 2003 - January 2006)
- Various Marketing and Key Account Management Roles @ (January 1993 - January 2003)
Susan Frame Education
- University of Strathclyde
Bachelor of Arts (Marketing, French)
1988-1993 - IMD business school
Susan Frame Skills
- Product Development
- FMCG
- Business Strategy
- Packaging
- Marketing Management
- Cross-functional Team Leadership
- Strategic Planning
- Key Account Management
- Product Management
- Strategy
- Leadership
- Management
- Business Development
- Marketing
- Customer Insight
- Market Analysis
- International Sales
- Brand Management
- Product Marketing
- International Business
- Services To Partner Agencies Worldwide
- B2B
- Account Management
- Market Planning
- People Development
- Market Research
- Competitive Analysis
- Special Events
- P&L Management
- Strategic Leadership
- Senior Stakeholder Management
- Cross Functional Team Leadership
- Segmentation
- Customer Service
- Multi Cultural Team Leadership
- Project Planning
- Project Management
- Product Launch
- Marketing Communications
- Pricing
- Marketing Research
- Strategic Influence
- Business Analysis
- Sustainability
- Change Management
- Strategic Marketing
- Lean Six Sigma
- Business to Business B2b
- Marketing Strategy
- Business to Business
- Strategic Thinking
- Stakeholder Management
Susan Frame Summary
- Susan Frame, based in London, England, GB, is currently a Customer Excellence and Operations Director - Castrol Europe at Castrol. Susan Frame brings experience from previous roles at Castrol. Susan Frame holds a 1988 - 1993 Bachelor of Arts in Marketing, French @ University of Strathclyde. With a robust skill set that includes Product Development, FMCG, Business Strategy, Packaging, Marketing Management and more.
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