Director of Customer and Technical Support @ iRacing.com
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Susan Location
Newton, MA, US
Susan Work
2015 -now Director of Customer and Technical Support @
2008 -now Manager of Customer Service @
2003 -2008 Product Support Manager @
2002 -2003 Database Support Specialist @ Senior Systems Software
2000 -2002 Technical Support Engineer @
1997 -1999 Office Manager @ Moran Travel
Susan Education
Clark Univ. Computer Career Inst.
Client/Server Web Dev. (Visual Basic, HTML, JavaScript)
1999-1999
Clark University
BA (Business Mgmt/Psych/Soc)
1981-1985
Newton North High School
Susan Skills
Technical Support
Databases
Windows
Troubleshooting
Customer Service
Call Centers
Enterprise Software
Operating Systems
Management
Strategic Planning
Strategy
Susan Summary
Susan, based in Newton, MA, US, is currently a Director of Customer and Technical Support at iRacing.com. Susan brings experience from previous roles at iRacing.com, Houghton Mifflin Learning Technology, Senior Systems Software and SilverStream Software. Susan holds a 1999 - 1999 Client/Server Web Dev. in Visual Basic, HTML, JavaScript @ Clark Univ. Computer Career Inst.. With a robust skill set that includes Technical Support, Databases, Windows, Troubleshooting, Customer Service and more. Susan has 3 emails and 1 mobile phone numbers on RocketReach.
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