Susan Earnest's Location
Charlottesville, VA, US
Susan Earnest's Work
- Customer Experience Director @ FM Expressions
- Global Quality Assurance Manager, Contact Center @ CFA Institute
- Activities Coordinator @ Omni Hotels & Resorts
- Business Owner @ Mad Men Bakery
- Director of Customer Support @ Hunter Douglas Europe
- Customer Service Manager @ Hunter Douglas Europe
- Director Chain Partnerships @ Parts Town
- Senior Director of Customer Support @ Fab.com
- Senior Director of Customer Service @ Totsy
- Call Center and Corporate Customer Service Manager @ Cache Womens Clothing
Susan Earnest's Education
- North Central College
(Political Science)
Susan Earnest's Skills
- Call Center
- Workforce Management
- Operations Management
- Customer Satisfaction
- Customer Experience
- Contact Centers
- Customer Retention
- CRM
- Vendor Management
- Call Centers
Susan Earnest's Summary
Susan Earnest, based in Charlottesville, VA, US, is currently a Customer Experience Director at FM Expressions, bringing experience from previous roles at CFA Institute, Omni Hotels & Resorts, Mad Men Bakery and Hunter Douglas. Susan Earnest holds a North Central College. With a robust skill set that includes Call Center, Workforce Management, Operations Management, Customer Satisfaction, Customer Experience and more, Susan Earnest contributes valuable insights to the industry. Susan Earnest has 4 emails on RocketReach.
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