Director of Customer Care @ (February 2023 - April 2025)
Director of Customer and Playologist Care @ (June 2017 - February 2023)
Manager of Customer Care @ (June 2015 - June 2017)
Sales Consultant, Major Accounts @ (March 2013 - January 2015)
Contractor, Supply Chain Rotation Program Development @ (March 2012 - December 2012)
AVP and Director Learning and Performance @ (January 2007 - January 2012)
AVP Director Sales Center @ (January 2000 - January 2007)
Manager, Sales Support Unit @ (January 1998 - January 2000)
Manager Customer Service Support @ Genworth (Previously GNA & GE Financial Assurance) (January 1997 - January 1998)
Susan Davis Education
Western Washington University
Bachelor of Arts - BA (Business Administration and Management, General)
2025
Western Washington University
Bachelor's degree (Business Administration and Management, General)
Susan Davis Skills
Phone Etiquette
Customer Service Representatives
Back Office Operations
Computer Literacy
Organization Skills
Microsoft PowerPoint
Microsoft Excel
Claims Handling
Skilled Multi-tasker
Purchase Orders
Phone Manner
Multitasking
Microsoft Outlook
Microsoft Office
Communication
Attitude Change
Self-confidence
Reliability
Professional Skills
Defining Requirements
Customer Support
Customer Service
Customer Experience
Chat
Performance Management
Training
Vendor Management
Talent Management
Process Improvement
Team Building
Leadership
Recruiting
Leadership Development
Management
Strategy
Onboarding
Coaching
Applicant Tracking Systems
CRM
Employee Benefits
Strategic Planning
Insurance
Human Resources
Sales Process
Talent Acquisition
Sales Operations
Salesforce.com
Call Center Leadership
Customer-focused Service
Organizational Effectiveness
P&L
System Conversion
Planning
Public Speaking
Accounting
Personal Development
Sales
Acceptance Testing
Customer Focused Service
Forecasting
Consultation
Records
Supply Chain Management
Customer Relationship Management
Organizational Development
Operations
User Acceptance Testing
Marketing
Strategic Leadership
Agents
Administration
Change Management
VA
Project Management
Quality Control
Conflict Resolution
Tax Reporting
Service Levels
Supply Chain
Compensation
Metrics
Deliverables
Distributed Systems
Git
Silverlight
Win32 API
Debugging
Net
Visual Studio
Agile Methodologies
LINQ
Higher Education
Windows Azure
Programming
PHP
Computer Science
Vocal Music
MySQL
PowerPoint
Linux
Algorithms
Web Applications
Customer Satisfaction
UML
Fundraising
Inventory
Net Framework
XML
Editing
Community Outreach
SOA
Software Project Management
Bash
C
jQuery
Social Networking
Critical Thinking
Scalability
Software Engineering
SQL
WPF
Cloud Computing
C#
Software Design
Subversion
Design Patterns
Dance And Movement
Microsoft SQL Server
Scrum
AJAX
ASP.NET
Eclipse
Java
Microsoft Word
Web Services
OOP
JavaScript
C++
WCF
Applicant Tracking
Python
Software Development
Object Oriented Design
Databases
Susan Davis Summary
Susan Davis, based in Issaquah, WA, US, is currently a Assistant Manager Inside Sales at Romac Industries, Inc.. Susan Davis brings experience from previous roles at SimplyFun and Regence. Susan Davis holds a Bachelor of Arts - BA in Business Administration and Management, General @ Western Washington University. With a robust skill set that includes Phone Etiquette, Customer Service Representatives, Back Office Operations, Computer Literacy, Organization Skills and more. Susan Davis has 2 emails and 2 mobile phone numbers on RocketReach.
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