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Susan Cain Location
Huntsville, AL, US
Susan Cain Work
2026 -now Senior Operations Manager @
2023 -2025 Director of Business Development and Owner Relations @
2021 -2023 Director of People and Culture @
2019 -2020 Task Force General Manager @ Independent Consultant / Contract
2019 -2019 Task Force General Manager @
2016 -2016 General Manager @
2015 -2016 General Manager @
2015 -2015 Catering Sales and Conference Services Manager @
2011 -2014 General Manager @
2007 -2011 Director of Front Office Operations @
2001 -2007 Lean Six Sigma Black Belt and Director of Front Office and Transportation @
Susan Cain Education
Okaloosa Walton College - 1986
Susan Cain Skills
Hospitality
Hospitality Management
Hotel Management
Customer Service
Property Management Systems
Hotels
Yield Management
Rooms Division
Front Office
Revenue Analysis
Hos
Process Improvement
Team Building
Team Leadership
Teamwork
Hospitality Industry
Food & Beverage
Interviews
Inspection
Kaizen
Microsoft Office
Microsoft Excel
Microsoft Word
Project Management
PowerPoint
Resorts
Budgets
Catering
Event Management
Budgeting
Food and Beverage
Marketing
Change Management
Management
Property Management
Susan Cain Summary
Susan Cain, based in Huntsville, AL, US, is currently a Senior Operations Manager at FirstLight Home Care. Susan Cain brings experience from previous roles at Seascape Resort, Everwood Hospitality Partners, Independent Consultant / Contract and Phoenix American Hospitality. Susan Cain holds a Okaloosa Walton College - 1986. With a robust skill set that includes Hospitality, Hospitality Management, Hotel Management, Customer Service, Property Management Systems and more.
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