Susan Brown Email & Phone Number
Head of Travel Operations @ Capital One
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Susan Brown Location
- Chesterfield, MO, US
Susan Brown Work
- Head of Travel Operations @ (April 2025 - Present)
- Vice President Operations @ (September 2021 - Present)
- Leader Business Automation @ (November 2020 - September 2021)
- Director, Customer Service @ (January 2004 - December 2013)
- Director, ERP Project Leader @ (August 2007 - August 2011)
- Vice President, Customer Service and Contracting @ (June 2016 - September 2021)
Susan Brown Education
- Western Governors University
Bachelor of Science - BS (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
2016
Susan Brown Skills
- SAP
- Process Improvement
- Strategic Planning
- Consumer Products
- Six Sigma
- Lean Manufacturing
- Product Development
- Cross-functional Team Leadership
- Continuous Improvement
- Customer Service
- Call Center Development
- Voice of the Customer
- Data Analysis
- Organizational Development
- Vendor Partnerships
- Call center start-up
- Department Reorganization
- Customer Surveys
- Market Research
- Supply Chain
- Business Process
- Business Process Improvement
- Forecasting
- P&L Management
- Leadership
- Team Building
- Management
- SAP Products
- Supply Chain Management
- Contact Center Management
- Net Promoter Score
- Voice of the Customer Analysis
- P&L Operations
- Consumer Services
- Call Center Architecture
- Call Center Administration
- Workforce Management
- Change Management
- Data Analytics
- Third Party Vendors
- Customer Experience
- Business Strategy
- Business Analytics
- Six Sigma Black Belt
- Design for Six Sigma (DFSS)
- Microsoft Office
Susan Brown Summary
- Susan Brown, based in Chesterfield, MO, US, is currently a Head of Travel Operations at Capital One. Susan Brown brings experience from previous roles at Rocket Travel, Inc, a Booking Holdings Company, Bunge and Newell Rubbermaid. Susan Brown holds a Bachelor of Science - BS in BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES @ Western Governors University. With a robust skill set that includes SAP, Process Improvement, Strategic Planning, Consumer Products, Six Sigma and more. Susan Brown has 3 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Susan Brown?
Find contact details for 700 million professionals.
Others Named Susan Brown
Susan Brown
Vice President Chief Nurse Executive
Morganton, NC, US
Susan Brown
Founder and CEO
Kirkland, WA, US
Susan Brown
Head of Travel Operations
Chesterfield, MO, US
Susan Brown
SVP Lead Control Management Officer
Charlotte, NC, US
Susan Brown
Senior Vice President
Arlington, VA, US
Susan Brown
Chief Financial Officer
Cary, NC, US
Top Capital One Employees
Jaidev Shergill
President: Capital One Ventures
New York, NY, US
Kamlesh Talreja
Chief Technology Officer , SVP, Financial Services
Bellevue, WA, US
Joe Balzarini
Chief Revenue Officer - Capital One Software
McLean, VA, US
Kyle Shidler
COO
Plano, TX, US
Charleston Malkemus
Chief Technology Officer
San Francisco, CA, US
Adam Zacharski
CTO Capital One Shopping
Austin, TX, US
Curtis Hart
Co-Founder and Managing Director
Chicago, IL, US
Celia Karam
President of Retail Bank
Arlington, VA, US
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co