Susan Brooks Email & Phone Number
Senior Vice President, Contact Center, Winchester Operations @ Navy Federal Credit Union
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Susan Brooks Location
- Washington, DC, US
Susan Brooks Work
- 2009 -now Senior Vice President, Contact Center, Winchester Operations @
- 2010 -2016 Vice President, Contact Center, Winchester Operations @
- 2009 -2010 Assistant Vice President, Contact Center Operations, Winchester @
- 2006 -2009 Assistant Vice President, Consumer Lending @
- 2005 -2006 Assistant Vice President, Marketing @
- 2005 -2005 Manager, Public Relations @
- 2003 -2005 Manager, Credit Card Services @
- 1999 -2003 Assistant Manager, Credit Card Approvals and Collections @
- 1993 -1999 Supervisor of Risk Control @
Susan Brooks Skills
- Banking
- Consumer Lending
- Leadership
- Financial Services
- Brand Management
- Business Strategy
- Customer Relationship Management (CRM)
- Strategic Planning
- Product Management
- Commercial Lending
- Credit Cards
- Content Strategy
- Media Planning
- Business Development
- Team Leadership
- Management
- Customer Service
- Public Speaking
- Team Management
- Teamwork
- Credit Unions
- Product Promotion
- Credit Card Fraud
- Public Relations
- Finance
- Business Analysis
- Loans
- Credit
- Retail Banking
- Process Improvement
- Mortgage Lending
- Operations Management
- Customer Relationship Management
Susan Brooks Summary
- Susan Brooks, based in Washington, DC, US, is currently a Senior Vice President, Contact Center, Winchester Operations at Navy Federal Credit Union. Susan Brooks brings experience from previous roles at Navy Federal Credit Union and NFCU. With a robust skill set that includes Banking, Consumer Lending, Leadership, Financial Services, Brand Management and more. Susan Brooks has 2 emails and 2 mobile phone numbers on RocketReach.
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