Susan Braney Email & Phone Number
Senior Client Success Manager @ Rutter Networking Technologies
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Susan Braney Location
- Boxborough, MA, US
Susan Braney Work
- 2021 -now Senior Client Success Manager @
- 2020 -2021 Customer Success Manager @ Managed Services Company - Milford MA
- 2018 -2020 Client Success Manager @
- 2015 -2017 Customer Success Account Manager @
- 2012 -2015 Manager, Technical Support Services @ SwiftecIT, Inc
- 2008 -2011 Manager of Technical Support Services @
- 2005 -2008 Technical Support (NOC) Supervisor @
- 2000 -2005 Senior Technical Support Representative @
- 1995 -2000 Senior Technical Support Representative @
- 1992 -1995 Sales Administrator @
Susan Braney Skills
- Documentation
- Incident Management
- Managed Hosting
- Problem Solving
- Customer Service
- Technical Support
- Software Documentation
- Troubleshooting
- Strategic Planning
- Management
- Account Management
- Process Improvement
- Outsourcing
- Program Management
- CRM
- Customer Satisfaction
- SaaS
- Team Building
- Project Management
- Managed Services
- Leadership
- Call Center
- Training
- Professional Services
- Help Desk Support
- Call Centers
- Enterprise Software
- Cloud Computing
- Security
- Databases
- Active Directory
- Quality Assurance
- Data Center
- Sales Operations
- Disaster Recovery
- Vendor Management
- Hardware
- Integration
- IT Service Management
- ITIL
- VMware
- Salesforce.com
- Windows XP
- Virtualization
- Customer Relationship Management (CRM)
- Client Onboarding
- Process Design
- Leadership, Coaching and Team Building
- PowerPoint
- Sales
- Team Leadership
- Customer Relationship Management Crm
- Coaching And Team Building
- Customer Relationship Management
Susan Braney Summary
- Susan Braney, based in Boxborough, MA, US, is currently a Senior Client Success Manager at Rutter Networking Technologies. Susan Braney brings experience from previous roles at Managed Services Company - Milford MA, Machado Consulting, Citrix Systems and SwiftecIT, Inc. With a robust skill set that includes Documentation, Incident Management, Managed Hosting, Problem Solving, Customer Service and more. Susan Braney has 3 emails and 2 mobile phone numbers on RocketReach.
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Susan Braney
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