Susan Braney Email & Phone Number
Senior Client Success Manager @ Rutter Networking Technologies
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Susan Braney Location
- Boxborough, MA, US
Susan Braney Work
- Senior Client Success Manager @ (August 2021 - Present)
- Customer Success Manager @ Managed Services Company - Milford MA (February 2020 - August 2021)
- Client Success Manager @ (July 2018 - February 2020)
- Customer Success Account Manager @ (February 2015 - October 2017)
- Manager, Technical Support Services @ SwiftecIT, Inc (July 2012 - February 2015)
- Manager of Technical Support Services @ (September 2008 - December 2011)
- Technical Support (NOC) Supervisor @ (March 2005 - August 2008)
- Senior Technical Support Representative @ (October 2000 - February 2005)
- Senior Technical Support Representative @ (October 1995 - September 2000)
- Sales Administrator @ (September 1992 - October 1995)
Susan Braney Skills
- Documentation
- Incident Management
- Managed Hosting
- Problem Solving
- Customer Service
- Technical Support
- Software Documentation
- Troubleshooting
- Strategic Planning
- Management
- Account Management
- Process Improvement
- Outsourcing
- Program Management
- CRM
- Customer Satisfaction
- SaaS
- Team Building
- Project Management
- Managed Services
- Leadership
- Call Center
- Training
- Professional Services
- Help Desk Support
- Call Centers
- Enterprise Software
- Cloud Computing
- Security
- Databases
- Active Directory
- Quality Assurance
- Data Center
- Sales Operations
- Disaster Recovery
- Vendor Management
- Hardware
- Integration
- IT Service Management
- ITIL
- VMware
- Salesforce.com
- Windows XP
- Virtualization
- Customer Relationship Management (CRM)
- Client Onboarding
- Process Design
- Leadership, Coaching and Team Building
- PowerPoint
- Sales
- Team Leadership
- Customer Relationship Management Crm
- Coaching And Team Building
- Customer Relationship Management
Susan Braney Summary
- Susan Braney, based in Boxborough, MA, US, is currently a Senior Client Success Manager at Rutter Networking Technologies. Susan Braney brings experience from previous roles at Managed Services Company - Milford MA, Machado Consulting, Citrix Systems and SwiftecIT, Inc. With a robust skill set that includes Documentation, Incident Management, Managed Hosting, Problem Solving, Customer Service and more. Susan Braney has 3 emails and 2 mobile phone numbers on RocketReach.
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