Susa Schmid Email & Phone Number
Design Lead Service Design and Customer Experience | Manager @ Idean
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Susa Schmid Location
- Berlin, DE
Susa Schmid Work
- Design Lead Service Design and Customer Experience | Manager @ (July 2019 - Present)
- Service Design and Customer Experience | Studio Lead at Deloitte Digital @ (November 2017 - Present)
- Customer Experience Designer @ (January 2017 - November 2017)
- Track Lead | Senior Coach @ Impact Week Bogotá Program to Foster Entrepreneurship & Intercultural Exchange (September 2017 - October 2017)
- Strategic Concept @ (February 2016 - January 2017)
- User Experience Designer @ Susa Schmid (January 2011 - January 2016)
- User Experience Designer @ Opportunity Management – Matchmaking Platform Startup (January 2015 - January 2016)
- Lecturer @ International Summer School of Creative Entrepreneurship – Berlin University of (January 2015 - January 2015)
- Part of the Organization Team of the First Austrian Service Design Conference in Vienna @ Innovation Through Service Design – Service Design Network (November 2014 - November 2014)
- Invited Speaker @ Retune – Inside the Mirror – Creative Technology Conference Berlin (September 2014 - September 2014)
- Team Member @ Hpi-School of Design Thinking (January 2014 - January 2014)
- Freelance Designer @ (January 2002 - January 2010)
- Art Direction @ Bacardi Bombay Sapphire (January 2005 - January 2007)
Susa Schmid Education
- Universität der Künste Berlin
Master of Arts (Design)
- Universität für angewandte Kunst Wien
Masters (Graphic Design, Design)
- University Of Applied Sciences Schwaebisch Gmuend, Germany
Susa Schmid Skills
- User-centered Design
- Customer Experience Design
- Service Design
- UX Design
- Design Research
- Interaction Design
- Rapid Prototyping
- Research Design
- Digital Strategy
- Interface Design
- Concept Design
- Packaging Design
- Entrepreneurship
- Design Strategy
- Art Direction
- Corporate Identity
- Information Architecture
- Graphic Design
- User Interface Design
- Team Leadership
- Team-Building
- Mentoring
- Design Thinking
- Teaching
- Workshop Facilitation
- Creative Planning
- Strategic Creativity
- Creative Methodologies
- Exhibition Design
- Information Design
- Workshop Design
- Visual Communication
- User Centered Design
Susa Schmid Summary
- Susa Schmid, based in Berlin, DE, is currently a Design Lead Service Design and Customer Experience | Manager at Idean. Susa Schmid brings experience from previous roles at Deloitte Digital, Useeds° GMBH, Impact Week Bogotá Program to Foster Entrepreneurship & Intercultural Exchange and Saatchi & Saatchi. Susa Schmid holds a Master of Arts in Design @ Universität der Künste Berlin. With a robust skill set that includes User-centered Design, Customer Experience Design, Service Design, UX Design, Design Research and more. Susa Schmid has 3 emails on RocketReach.
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