SureTime Information

First Guarantee, Inc. pioneered the billing assurance software industry through the introduction of SureTime, the first application to bind time and billing with a verifiable audit trail of activity. To benefit both consumers and businesses, First Guarantee introduced the Billing Assurance Certification program to promote more accurate hourly billings in a wide range of industries. The company also offers a program for providing free software grants to individuals needing to telecommute in order to care for a sick or disabled child or family member. First Guarantee has successfully produced and marketed business applications since 1991. Prior to entering billing assurance, First Guarantee, formerly known as FirstPlace Software, launched in 1997 the first product to track and improve a company's search engine rankings, WebPosition Gold. WebPosition Gold was later sold to NetIQ Corporation/WebTrends in 2004 in order to focus exclusively on introducing and building the billing assurance category through its new flagship product SureTime. Based in sunny Saint Cloud, Florida, First Guarantee, Inc. is a privately owned, debt-free corporation committed to improving billing accuracy, telecommuting, and employee productivity. With at least half of its workforce routinely operating off-site, First Guarantee quickly became an expert in both the benefits and drawbacks of telecommuting, thereby spurring the development of SureTime, the world's first billing assurance software.