Customer Experience Head @ (August 2021 - June 2024)
Global Workforce Optimization Head - Asia @ (March 2020 - August 2021)
CitiPhone Head - Middle East and Consumer Operations Lead - Bahrain @ Citibank N. A. (January 2016 - March 2020)
CitiPhone Head - UAE and Bahrain @ Citibank N. A. (July 2015 - December 2015)
Senior Vice President - Head, CitiPhone South @ Citibank N.A. (July 2011 - July 2015)
Vice President - National Sales Head, CitiPhones @ (September 2009 - June 2011)
Head, PhoneBanking and Virtual Relationship Management, UAE Contact Centre @ Standard Chartered Scope International (January 2007 - August 2009)
Deputy Director, CitiPhone South @ Citibank N A (June 2005 - December 2006)
RSM - North, Retail Acquisition, Suvidha @ Citibank N A (May 2003 - May 2005)
Asst Branch Manager and Brand Executive - Foods @ ITC Ltd. (December 2000 - April 2003)
Suresh John Education
College of Business Studies, Delhi University
Bachelor of Business Studies
Symbiosis Centre For Management and Human Resource Development
Post Graduate Diploma in Management
Suresh John Skills
Microsoft Office
Business Development
Strategy
Banking
Marketing Strategy
Commercial Banking
Fast Moving Consumer Goods Fmcg
Small Business Lending
Suresh John Summary
Suresh John, based in India, is currently a Vice President - Customer Experience at Flipkart. Suresh John brings experience from previous roles at Amazon, Citi and Citibank N. A.. Suresh John holds a Bachelor of Business Studies @ College of Business Studies, Delhi University. With a robust skill set that includes Microsoft Office, Business Development, Strategy, Banking, Marketing Strategy and more. Suresh John has 2 emails and 6 mobile phone numbers on RocketReach.
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