Senior Manager - Service Reliability (IT Ops) @ (June 2019 - April 2021)
Associate General Manager @ (September 2018 - June 2019)
Sr. Service Engineering Manager @ (January 2015 - September 2018)
Sr. Service Manager @ (January 2011 - December 2014)
Sr. Operations Analyst @ (February 2006 - December 2010)
Server Support Specialist @ (February 2005 - January 2006)
Customer Support Er @ Care Computer Solutions Pvt Ltd, Madurai (January 2001 - January 2004)
Customer Support Er @ (January 1998 - January 2000)
Suresh Baskaran Education
Birla Institute of Technology and Science, Pilani
BS (Information Systems)
2007-2010
TNPT
Diploma (Electrical and Electronics Engineering)
1995-1998
Suresh Baskaran Skills
Active Directory
Artificial Intelligence for Business
Cloud Computing
Coaching
Coaching & Mentoring
Communication
Cross-functional Team Leadership
DNS
Data Center
Disaster Recovery
Generative AI Tools
IT Operations
IT Service Management
ITIL
Incident Management
Leadership
Leadership Development
Life Coaching
Microsoft Products
Microsoft Technologies
Mindfulness
Mindfulness Meditation
Problem Management
Psychology
Service Delivery
Service Management
SharePoint
Social Inclusion
Software Project Management
System Deployment
Talent Management
Teamwork
Technological Innovation
Troubleshooting
Vendor Management
Virtualization
Windows
Windows Server
Suresh Baskaran Summary
Suresh Baskaran, based in Hyderabad, IN, is currently a APAC Leader - Critical Infra Platform Engineering at Microsoft. Suresh Baskaran brings experience from previous roles at Carve-Your-Path, Amazon Web Services (AWS), ServiceNow and HCL Technologies (Infrastructure Services Division). Suresh Baskaran holds a 2007 - 2010 BS in Information Systems @ Birla Institute of Technology and Science, Pilani. With a robust skill set that includes Active Directory, Artificial Intelligence for Business, Cloud Computing, Coaching, Coaching & Mentoring and more. Suresh Baskaran has 2 emails and 1 mobile phone numbers on RocketReach.
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