Surendra Tripathi Email
Manager Cisco Contact Center @ Orange Business
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Surendra Tripathi Location
- Delhi, India
Surendra Tripathi Work
- 2019 - now Manager Cisco Contact Center @
- 2014 - 2019 Lead Cisco Contact Center @
- 2012 - 2014 Cisco Contact Center Expert @
- 2010 - 2012 SME Voice-Network @
- 2009 - 2010 Software Support Engineer @
- 2006 - 2009 System Administrator @
Surendra Tripathi Education
- EIILM University
Master of Science (MSc) (Computer Science)
2009 - 2011 - Doon International University, Ghaziabad
Bachelor of Science (BSc) (Information Technology)
2002 - 2005 - Bhartiya Vidyalya Inter Collage
Schooling (10th and 12th)
1999 - 2002
Surendra Tripathi Skills
- Cisco Technologies
- VoIP
- Cisco Call Manager
- Troubleshooting
- IVR
- Routers
- Servers
- Active Directory
- Technical Support
- Pre-sales
- Antivirus
- Telephony
- Switches
- Unity Connection
- Cost Down
- DNS
- Enterprise Software
- Unified Communications
- Asterisk
- Contact Centers
- IPCC Enterprise 7.x,8.x
- Windows Server
- DHCP
- CCNA
- Call Centers
- VPN
- Routing
- Cisco
- CUCM 6.X,7X,8.X
- ICM 7.x,8.x
- Voice Gateway
- CVP 7x, 8x, 9x (Cisco Customer Voice Portal)
- Cisco Contact Center Enterprise
- 9x Cisco Customer Voice Portal
- Cvp 7x
- Cucm 6.x
- Icm 7.x
- Pre Sales
- Ipcc Enterprise 7.x
- Customer Service
- 8.x
- Engineering
- Project Management
- Java
Surendra Tripathi Summary
- Surendra Tripathi, based in Delhi, India, is currently a Manager Cisco Contact Center at Orange Business Services. Surendra Tripathi brings experience from previous roles at Orange Business Services, iYogi Technical Services and Towards Vision Technologies. Surendra Tripathi holds a 2009 - 2011 Master of Science (MSc) in Computer Science @ EIILM University. With a robust skill set that includes Cisco Technologies, VoIP, Cisco Call Manager, Troubleshooting, IVR and more. Surendra Tripathi has 1 emails on RocketReach.
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