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Surendra Tripathi Location
Delhi, DL, IN
Surendra Tripathi Work
Senior Manager CX @ (June 2026 - Present)
Manager Cisco Contact Center @ (May 2019 - June 2026)
Lead Cisco Contact Center @ (December 2014 - May 2019)
Cisco Contact Center Expert @ (November 2012 - November 2014)
SME Voice-Network @ (June 2010 - November 2012)
Software Support Engineer @ (June 2009 - June 2010)
System Administrator @ (April 2006 - May 2009)
Surendra Tripathi Education
EIILM University
Master of Science (MSc) (Computer Science)
2009-2011
Doon International University, Ghaziabad
Bachelor of Science (BSc) (Information Technology)
2002-2005
Bhartiya Vidyalya Inter Collage
Schooling (10th and 12th)
1999-2002
Surendra Tripathi Skills
Active Directory
Antivirus
Asterisk
CCNA
CUCM 6.X,7X,8.X
CVP 7x, 8x, 9x (Cisco Customer Voice Portal)
Call Centers
Cisco
Cisco Call Manager
Cisco Contact Center Enterprise
Cisco Technologies
Contact Centers
Cost Down
DHCP
DNS
Enterprise Software
ICM 7.x,8.x
IPCC Enterprise 7.x,8.x
IVR
Pre-sales
RingCentral MVP
Routers
Routing
Servers
Switches
Technical Support
Telephony
Troubleshooting
Unified Communications
Unity Connection
VPN
VoIP
Voice Gateway
Windows Server
9x Cisco Customer Voice Portal
Cvp 7x
Cucm 6.x
Icm 7.x
Pre Sales
Ipcc Enterprise 7.x
Customer Service
8.x
Engineering
Project Management
Java
Surendra Tripathi Summary
Surendra Tripathi, based in Delhi, DL, IN, is currently a Senior Manager CX at Orange Business. Surendra Tripathi brings experience from previous roles at Orange Business and iYogi Technical Services. Surendra Tripathi holds a 2009 - 2011 Master of Science (MSc) in Computer Science @ EIILM University. With a robust skill set that includes Active Directory, Antivirus, Asterisk, CCNA, CUCM 6.X,7X,8.X and more. Surendra Tripathi has 3 emails on RocketReach.
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