Suraj Sharma Email & Phone Number

Director - Control Management @ American Express

View Suraj's Email & Phone Number

5 free lookup(s). No credit card required.

If you need more lookups, subscriptions start at $34 USD/month.

Suraj Sharma Location

Gurugram, HR, IN

Suraj Sharma Work

Director - Control Management @ (April 2025 - Present)
Director Of Operations @ (September 2019 - April 2025)
Sr. Mgr-Operations @ (April 2018 - September 2019)
Service Delivery Leader @ (March 2014 - April 2018)
Demand and Supply Planning Advisor @ (September 2010 - February 2014)
Capacity Planning Analyst @ (January 2008 - September 2010)
Call Routing and Scheduling Analyst @ (December 2005 - January 2008)
Team Leader - Planning and Work Force Management @ (February 2005 - December 2005)
Team Leader - Tech Support @ (August 2003 - February 2005)
Technical Support Engineer @ (March 2003 - August 2003)

Suraj Sharma Education

Visvesvaraya Technological University
Bachelor of Engineering (B.E.) (Mechanical Engineering)
1998-2002
Kendriya Vidyalaya, Bangalore, India 1996-1998

Suraj Sharma Skills

Analysis
Analytical Skills
Analytics
Business Resilience Planning
Change Management
Coaching
Communication
Compliance Monitoring
Compliance Risk Management
Control Automation
Control Framework
Cross-Functional Leadership
Customer Experience
Customer Satisfaction
Data Analytics & Visualization
Data Visualization
Employee Wellness
Enterprise Risk Management
Executive Stakeholder Management
Executive-level Communication
Financial Literacy
ITIL
Internet Services
Key Risk Indicators (KRIs)
Operational Efficiency
Operational Risk Management
Operations Management
Outsourcing
People Management
Personal Development
Process Improvement
Process Optimization
Program Management
Project Management
Project Planning
Quality Assurance
Regulatory Compliance
Relationship Building
Risk Assessment & Management
Risk Dashboards
Risk Governance
Root Cause
Service-Level Agreements (SLA)
Six Sigma
Skill Development
Social Influence
Spoken English
Strategic Planning
Strategic Thinking
Talent Management
Team Building
Team Development & Monitoring
Team Leadership
Team Management
Team Motivation
Teamwork
Vendor Relations
Vertical Process Testing
Capacity Planning
Process Scheduler
BPO
Stakeholder Management
Call Center
Data Analysis
Forecasting
Troubleshooting
Business Development
Business Analysis
Contact Center Management
Supply Chain Management
Resource Management
Vendor Management
Visio
eWFM
Workforce Management
Strategy
Business Continuity
Cross Functional Team Leadership
Training
Disaster Recovery
Sla
Business Intelligence
Technical Support
Business Process Improvement
Management
MIS
Transition Management
Service Delivery
Call Centers
CRM
Business Continuity Planning
Performance Management
IT Service Management

Suraj Sharma Summary

Suraj Sharma, based in Gurugram, HR, IN, is currently a Director - Control Management at American Express. Suraj Sharma brings experience from previous roles at American Express and Dell Interntional Services. Suraj Sharma holds a 1998 - 2002 Bachelor of Engineering (B.E.) in Mechanical Engineering @ Visvesvaraya Technological University. With a robust skill set that includes Analysis, Analytical Skills, Analytics, Business Resilience Planning, Change Management and more. Suraj Sharma has 3 emails and 3 mobile phone numbers on RocketReach.