Suptask Information

Requests get lost in Slack. Someone asks for access, a laptop, a payroll fix or an answer to a customer question, and it disappears in a thread. Suptask turns every Slack request into a ticket you can assign, prioritize, track and resolve, without anyone leaving Slack. No new tool to learn, no portal nobody opens. And with Suptask AI, many of those tickets get resolved before a human even picks them up. 𝗔𝗜 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁𝘀 𝗳𝗼𝗿 𝗲𝘃𝗲𝗿𝘆 𝘁𝗲𝗮𝗺 → Give each team its own assistants, built from prompts and workflow tasks → Answer requesters directly from your knowledge base, follow-ups included → Take action: run onboarding, offboarding and access requests end to end → Enrich tickets and act in your HRIS, MDM and user directories → Escalate to a human when needed, and you decide what runs automatically and what needs approval Suptask AI reasons per request using your knowledge and connected systems. Your data is never used to train models. 𝗕𝘂𝗶𝗹𝘁 𝗳𝗼𝗿 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝘁𝗲𝗮𝗺𝘀 𝗮𝗻𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 → IT, HR, Finance, Operations and Facilities: a private inbox per team with routing, SLAs and approvals → Customer support: tickets from email and Slack Connect channels, under your own brand → Engineering and Product: escalations and bug triage alongside your issue tracker → Tickets from any message, DM, emoji, form or email → AI summaries on every closed ticket, searchable in Slack → Reporting on volume, response and resolution times Trusted by 1,700+ teams. Featured by Slack as an Essential App. SOC 2 Type II audited. Available in 9 languages. Try it free at suptask.com.