SupportLine is a confidential service. We do not use Caller Display Equipment and therefore have no way of tracing callers. There are, however, some circumstances where we would break confidentiality. When we feel a caller or someone a caller talks about is in life threatening danger and the caller has given their contact details to us. When we have the caller's permission to speak to a third party. When we feel a caller is deliberately preventing us from carrying out our service . When a caller threatens volunteers/staff and it is felt their safety may be at risk . When we have a court order to divulge information. When we have bomb warnings or information about terrorism. There may be occasions when a call may be listened into by another helpline support worker/staff member, to assist us in training new helpline support workers, to give support to the helpline support worker in particularly distressing calls and to monitor our service to ensure we are giving the best possible service to callers.
| Website | http://www.supportline.org.uk |
| Employees | View employees |
| Address | 32-36 Pelham St, Nottingham, Nottinghamshire NG1 2EG, GB |
| Phone | +44 1455 639139 |
| Industry | Charitable Organizations & Foundations, Organizations |
| Competitors | NSPCC, Mind, Samaritans, Crisis, Rethink Mental Illness, YoungMinds, Campaign Against Living Miserably, ChildLine, Charity No Panic, National Domestic Violence Helpline +38 more (view full list) |
| SIC | SIC Code 832 Companies, SIC Code 83 Companies |
| NAICS | NAICS Code 62419 Companies, NAICS Code 624 Companies, NAICS Code 62 Companies, NAICS Code 6241 Companies |
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SupportLine is based in Nottingham, Nottinghamshire.
The NAICS codes for SupportLine are [62419, 624, 62, 6241].
The SIC codes for SupportLine are [832, 83].
