Support Main Information

Support Main is an independent customer experience consultancy based in Norrköping, Sweden. It exists to help startups and scale-ups organize the work that happens between their product and their customers — support, documentation, operations, and measurement. Most teams discover CX the hard way: the inbox grows faster than the team, the help center is half-finished, and nobody really knows what the NPS number means. Support Main comes in to help turn all of this into an actual system.