Supercargo Information

In order to offer these activities to its customers, SUPERCARGO uses different means of contact, such as: business visits, sending postal and electronic correspondence and a web page. All identified activities (service and commercial) are carried out in an independent, impartial and confidential manner. To ensure independence, impartiality and confidentiality, SUPERCARGO delegates to its Quality Management System Manager (QMS) the responsibility and authority to monitor and verify the measures adopted for this purpose. The QMS Manager acts autonomously and independently, in the case of identifying or detecting failures of the company or the people who compose its staff in the fulfillment of this commitment. SUPERCARGO does not hold capital or is owned by another entity, nor does it offer any services or carry out research and development, production, purchase, sale, storage, property, use or preservation activities that may cause conflicts of interest for its inspection services. SUPERCARGO identified, analyzed and documented the different sources of conflict of interest that may arise in the performance of its inspection activities. SUPERCARGO carries out periodic analyzes of possible sources of conflict of interest and, when this is the case, takes the necessary actions to eliminate them. SUPERCARGO does not put information about its customers in the public domain. In the case of publication by legal imperative, contractual agreement or other, before doing so, SUPERCARGO informs the client and requires the client's consent for that purpose, except when not permitted by law. All personnel linked to SUPERCARGO, by employment contract, as well as subcontracted entities to carry out inspection activities on their behalf, cannot carry out their own research and development, production, purchase, sale, storage, property, use or preservation activities that conflict. with its activity. Furthermore, they are obliged to maintain confidentiality on all information obtained during the development of the services, ...